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Program Specialist - Vocational DOC Project

Company: Tallahassee Community College
Location: Tallahassee
Posted on: June 25, 2022

Job Description:

Job Description

**Application Deadline: Open Until Filled**

(First review will begin on April 19, 2022)

TITLE: Program Specialist - Vocational DOC Project


HIRING SALARY: $40,000.00 annually

SECTION: Workforce Development/DOC-Vocational Training

HOURS: 8 A.M. - 5 P.M., Monday - Friday

CONTACT: Human Resources at (850) 201-8510 or via email at hr@tcc.fl.edu

MAJOR FUNCTION: The Program Specialist position is a grant-funded position by the Florida Department of Correction (DOC) is housed within the division of Workforce Development. The position reports to the Direct Inmate Services Manager and is responsible for the planning, developing, organizing and the implementation of the Continuing Workforce Education Programs in the Correctional Institutions. Primary duties will include:
Plans, develops, organizes, and implements instructional workforce courses, programs, and career pathways. Monitor certificate programs, industry certifications, and apprenticeship programs that meet recognized vocational, industry and organization standards also provide Continuing Workforce Education (CWE) support such as inputting and maintaining student information in Workday or other repositories.
The Program Specialist assists Case Management Specialist and Success Coach with navigating and completing various college processes such as college application and registration and financial aid. Interact with the TCC Divisions and Departments, external to the Division of Workforce Development such as Student Affairs for issues related to enrollment services/registrar, Accessibility and Resource Center (ARC), and the Office of Student Conduct, Financial Aid, Veterans Affairs, in order to expedite student admissions, enrollment and registration with a goal of increasing retention. Assists with the tracking, reporting, and maintaining student attendance. Track and maintain student industry certifications internally and with certifying organizations. Ensure instructors are certified in areas of instruction.
The Program Specialist ensures instructors maintain course files and that instructors enter student industry earned certifications. This includes maintaining student course records (paper and electronically) for historical or future audit purposes. Developing operating procedures that improve overall efficiency.
Assists in the external and internal marketing of the TCC and the Vocational DOC Project offerings by participating in community recruitment events. Assists in hiring, supervising, and evaluating assigned staff such as OPS instructors and clerical staff. Serves as the backup to the Direct Inmate Services Manager. Assists program manager with budget development, program and revenue objectives, and community engagement. Perform other duties as assigned.

MINIMUM TRAINING/EXPERIENCE: Requires a bachelor's degree with a minimum of 15 credit hours in a social services discipline such as social work, psychology, counseling, human services, or a related field and one year of related experience. Preference will be given for experience in Case Management regarding the needs of adult offenders re-entering society successfully is highly desired. Candidate must be able to work in non-traditional educational - a state correctional institution. Candidate must be able to pass a DOC background check, which includes fingerprinting. Additionally, the candidate must successfully pass a Tuberculosis (TB) screening. Prefer former teaching experience and a current State of Florida Teacher's Certificate from a Florida School District, or a Florida Department of Corrections (DOC) Vocational Certificate, and attain or be able to attain a NCCER Instructor Certification and OSHA 10 1926 Card.

SUCCESSFUL APPLICANTS WILL DEMONSTRATE THE FOLLOWING: Knowledge of TCC and DOC policies and procedures. Skilled in Proper telephone etiquette. Excellent human relationship skills. Attention to details skills. Effective customer service skills. Effective time management skills. Critical thinking and problem-solving skills. Demonstrated basic business writing formats and protocol skills (i.e. letters, memorandums). Strong skills and experience in using Microsoft Office, Excel, PowerPoint and other computer programs. Strong interpersonal skills to create solid working relationships with all staff and stakeholders. Excellent written/oral communication skills (writing /editing, phone follow-up) with the use of proper written and verbal English grammar, vocabulary, and spelling. Ability to speak clearly and distinctly. Ability to navigate the college ERP systems (Workday). Ability to handle and protect confidential data with integrity. Ability to interact with other project staff and DOC staff appropriately. Ability to utilize problem-solving techniques. Ability to keep accurate & thorough records. Ability to access transportation. Ability to organize large amounts of information. Effective time management skills. Ability to Demonstrates energy, organization, and professional demeanor. Ability to use basic office equipment including, but not limited to: Desktop Computer, Printer, Telephone, Photocopier, Fax Machine, Scanner, and Calculator. Organization of workspace/office. Ability to file, organize, and retrieve of computerized and paper records. Ability to plan and execute routine office duties. Ability to manage confidential information and tasks. Ability to use and adapt technologies, including online databases. Ability to follow written and oral instructions. Ability to take initiative with assignments to help improve the quality of office procedures. Ability to work independently with limited supervision. Ability to perform routine office duties including filing, copying, preparing mailings, and departmental requests as needed. Ability to coordinate and manage multiple tasks concurrently. Ability to interact effectively with multiple levels of the public. Ability to function under pressure, meets deadlines, handle multiple requests, and provide detailed follow-through on various tasks. Ability to solve problems and make procedures more effective. Ability to exercise good judgment, discretion, and confidentiality. Ability to work in a diverse, multicultural environment with teams of staff across multiple organizations.

Preference is given to veterans and spouses who are eligible under the Veterans' Preference Law. At time of application, submittal of Form DD214 is the minimum requirement for veterans' preference claim. Note: Please upload your DD214 as an attachment as part of your application at the time of submission.

***TCC is an Equal Opportunity/Affirmative Action/E-Verify Employer ***

The selected candidate identified for this position will be required to successfully complete a criminal background check, which may include fingerprinting.

The College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. Tallahassee Community College does not discriminate against any person on the basis of age, color, disability, ethnicity, gender identity, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, or veteran status in its programs and activities. Inquiries regarding the College's non-discrimination policies may be directed to: Renae Tolson, Equity Officer, Room 239 Administration Building, 444 Appleyard Drive, Tallahassee, FL 32304, (850) 201-6074,tolsonr@tcc.fl.edu.

All persons are encouraged to apply.

If you need an accommodation to participate in the application/selection process, please notify Human Resources at (850) 201-8510.

Keywords: Tallahassee Community College, Tallahassee , Program Specialist - Vocational DOC Project, Accounting, Auditing , Tallahassee, Florida

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