Multi-Media Training Developer II

Company: FIS
Location: Tallahassee
Posted on: May 16, 2022

Job Description:

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor of Instructional Design

Travel Percentage

0%

Job Description

Every day, our teams push the pace of advancement across the world of finance. We support ourselves in working smarter while empowering each other to make a difference. We believe in building inclusive teams where everyone's views count. Together, our collective diversity, skills and talents empower us to deliver the best products and solutions for our colleagues, clients and communities. If you want to make an impact around the world we have one question- Are you FIS?

What You Will Be Doing

You'll be providing instructional design, development, maintenance and technical production of task/job-based client training on FIS products/solutions using state of the art tools, technologies and methodologies. You'll create standard and custom training programs in multiple modalities including traditional instructor-led courses, virtual (webinar) courses (synchronous and asynchronous distance learning, self-paced course materials, multi-media eLearning courses and training kits that support client end user programs.
Conducts and analyzes training needs assessments following conventional instructional design methodologies
Interviews business owners, business analysts, system developers and other functional and technical personnel as part of the needs assessment
Develops a solid understanding of FIS products to complete task analysis and determine training requirements
Determines and documents appropriate instructional strategy and project scope based on a completed needs assessment
Reviews and accurately interprets technical documentation including use case scenarios, functional specifications, system specifications and technical specifications as they pertain to course development
Designs effective instructional materials, interactions, simulations and assessments to support the required instructional strategy
Interacts with product managers, subject-matter experts, application development teams, business analysts, management and others as needed to determine scope of a project and to ensure accuracy and timely delivery of training programs
Follows best practices in technical development to ensure a consistent development process & best practices in project management to develop and track project schedules using a consistent project management methodology
Creates technical specifications for projects using approved templates and processes
Writes, executes and analyzes usability studies and test plans related to course materials, E-learning strategies and learning management systems/client training portals
Designs and develops criterion-based training assessments
Assesses feedback from learners to evaluate and improve effectiveness of training
Responsible for management, coordination and troubleshooting of all aspects of client learning management systems/client training portals and training related websites, i.e., intranet, extranet, including communication with internal and external users

What You Bring
Bachelor's degree in instructional design, technical writing or web design and development or the equivalent combination of education, training, or work experience
Thorough knowledge of instructional design principles, methodology, & adult education concepts
Knowledge of information design and mapping concepts
Web design and development skills
Skill in preparation of course material for all training modalities and in designing and developing simulation-based/web-based training including storyboarding, scripting, editing
Skill in production and quality control using approved templates, processes and corporate standards
Creativity and an aptitude for graphic and visual design appropriate to the business environment and training audience
Proficient with authoring, design and development tools and technology, as well as programming languages and applications related to training development
Ability to establish and maintain effective, professional working relationships with employees and clients including negotiation skills
Team skills including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally
Flexibility, versatility, dependability

What We Offer You

As part of FIS, we expect you to bring your best every day. That's why we'll reward you with exceptional benefits that include-
Ample development resources to help advance your skills
Opportunities to face the biggest challenges in financial services and technology
The time to give back to local charities in your community
A collegial environment where collaboration, flexibility and respect are top of mind
Salary and benefits that support your family and your future

Vaccination Requirements

Notice to all US applicants- All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer- In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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