Service Technician
Company: Hendrick Automotive Group
Location: Tallahassee
Posted on: October 26, 2024
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Job Description:
Dale Earnhardt Jr. Buick GMC CadillacLocation: 1850 Capital
Circle NE, Tallahassee, Florida 32308 Summary: Responsible for
identifying necessary vehicle service and performing the repair,
service, and/or maintenance work. Supervisory Responsibilities:
This job has no direct supervisory responsibilities. Essential
Duties and Responsibilities include the following: Examines
customer vehicles. Identifies necessary vehicle repairs and
maintenance. Estimates cost of repairs. Performs vehicle repairs
and maintenance. Documents services performed. Performs services
efficiently and according to dealership guidelines. Follows
dealership and manufacturer service guidelines. Requests necessary
parts. Effectively utilizes available technologies to enhance
customer experience. Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area Participates in
required training Records all hours worked accurately in company
timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company---s Core Values Complies with Company
policies and procedures Observes all Federal, State, Local and
Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
medical conditions to perform the essential functions. Desired
Education: o GED --- High School Diploma o Associate Degree o
Bachelor Degree o Master Degree o Doctorate Degree Field of
Study/Work Experience: o Accounting --- Automotive o Business o
Human Resources o Information Technology Desired Work Experience: o
up to 3 years o 3-5 years --- 5 years Education/Experience:
Thorough knowledge of automotive parts and systems. Demonstrable
mechanical skills and knowledge. Technical training or commensurate
technical experience required. Certificates and Licenses: --- Valid
Driver---s License --- Certified/senior technician with respective
manufacturer. --- State inspection/emissions license required by
State. --- All required manufacturer fundamental training and/or
NAPA training provided by HAG. --- Meets and/or exceeds
manufacturer requirements for ASE tests. --- Completed manufacturer
training to perform: warranty repairs/recalls on most vehicles,
PDI---s, maintenance, and minor repairs. Computer Skills: Basic
Computer skills to utilize timekeeping system. Ability to learn
parts department computer inventory and ordering system.
Communication Skills: Ability to understand and follow
instructions. Ability to communicate effectively with customers and
company personnel. Attendance Expectations: The position requires
regular and predictable attendance. Scheduled shifts may include
evening hours, weekends, and holidays. Physical Demands: Must be
able to lift up to (50) pounds. While performing the duties of this
job, the employee is regularly required to talk and hear; stand;
walk; use hands to finger, handle, or feel; reach with hands and
arms and stoop, kneel, crouch, or crawl. Environment Demands:
Duties are performed primarily in the service area. Work includes
movement around vehicles, working in various physical positions,
and the safe operation of power tools and test equipment. May be
exposed to loud noise, vibration, exhaust fumes, and other service
and repair conditions. Frequently interacts with customers, service
advisors and the service manager. Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and
memos. Ability to effectively present information in one-on-one and
small group situations to customers and other employees. Math
Ability: Ability to add, subtract, multiply and divide. Reasoning
Ability: Ability to apply common sense understanding to carry out
instructions. Ability to deal with standardized situations. Ability
to understand and follow technical manuals. Core Values: To perform
the job successfully, an individual should demonstrate the
following Core Values: Servant Leadership Servant Leaders
consciously put the needs of others before their own, because to
serve people is to value them. Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we
can work as a team to achieve at a high level. Integrity Being
honest and transparent with people, in an effort to do the right
thing within the letter and spirit of the law, drives every action
we take and every decision we make. Commitment to Customer
Enthusiasm Every day we recommit ourselves to the customer
experience, and we are empowered to exceed the expectations of our
customers. Passion for Winning Hendrick---s tradition of winning is
based on the idea of striving to be the best, not the biggest, and
is therefore defined by how we treat our people. Accountability at
All Levels Taking ownership of our actions and our decisions allows
us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts
as well as our egos, in order to seek out and improve upon areas of
opportunity within ourselves and our team. This job description in
no way states or implies that these are the only duties and
responsibilities to be performed by this employee. The employee
will be required to follow any other instructions and to perform
any other duties and responsibilities upon the request of a
supervisor. This job description is subject to revision at the
discretion of the company. Hendrick is an Equal Opportunity
employer. Minorities, women, veterans, and individuals with
disabilities are encouraged to apply. For more information
regarding the EEOC, please visit
[https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf](https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
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Keywords: Hendrick Automotive Group, Tallahassee , Service Technician, Engineering , Tallahassee, Florida
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