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Store Manager $2000 Sign On!

Company: European Wax Center/EWC Growth
Location: Tallahassee
Posted on: November 23, 2021

Job Description:

Now Hiring! Experienced Managers with at least 2 years management experience in the beauty/retail/industry. Compensation for this role is $55,000 to $60,000 inclusive of benefits, bonuses and commission.In addition, we are offering a $2000 sign on bonus for our Center Manager in our Tallahassee center. This will be paid out in two installments after 2 months, and after 6 months.Must have a passion for customer service, team building, and creating an exceptional guest experience! Our Center Managers drive our business and ensure al EWC Growth Core Values are consistently applied. This is a full time salaried position with base plus commission.Responsibilities:

  • Holds weekly one-on-one meetings with staff members to provide constant feedback on performance and develop strategies for improvement if needed
  • Scheduling all staff members
  • Preparing and scheduling training for new staff members
  • Communicating with associate's new policies, procedures, and promotions
  • Maintains files on each agent as they relate to attendance, production, and performance
    • Celebrates positive Associate performance and partners with District Manager to identify performance opportunities for ongoing feedback and development.
    • Coaches Associates to excel and build their skills using company assessment tools.Duties/Responsibilities:
      • Monitoring the locations productivity using reports in Zenoti
      • Setting up the facility with new promotion materials
      • Ordering supplies for the store
      • Keeping accurate record of both store and product inventory
      • Ensures the center exceeds guest's expectations by delivering an inviting and memorable guest experience with every guest that walks in the door.
      • Administer check-ins and check-outs as required.
      • Process guest payments, refunds, and appointment requests as required.
      • Organize the Reservation Book based on Guest requests and Associate availability
      • Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing which will result in package sales.
        • Trains Associates to establish trust and builds guest confidence by becoming experts in package sales and products.
        • Ensures that all guest transactions are handled in a friendly and efficient manner leaving a positive lasting impression.
        • Produces results. Manages productive center shifts to ensure center meets and exceeds sales goals. Lead Associates to do the same by embracing, practicing, and coaching all guest experience behaviors.
        • Takes ownership and accountability for creating a positive work environment that increases productivity and reduces turnover.
        • Motivates and trains all Associates through brand programs in sales, guest service and product knowledge.
        • Understands and communicates the company's vision and core values to promote teamwork, and partner in building a team focused on driving the growth of the center.
        • Maintains an open center environment where Associates are free to express their concerns and feelings without the fear of retaliation or ill will.
        • Motivates Associates to take action to achieve sales goals and drive positive results daily.
        • Demonstrates professional written and verbal communication when engaging in all business transactions with guests, Associates, District Managers and Corporate Office.
        • Communicates effectively with the District Manager, Associates, and peers, including the cascade of information necessary to manage the business.
        • Ensures compliance to company standards per the Employee Handbook.
        • Ensures all areas of the Center, including storage room and desk are neat, clean, organized and operating to company standard.
        • Follows all safety standards to ensure a safe work environment.Physical Requirements:
          • Prolonged periods of sitting at a desk and working on a computer.
          • Must be able to lift 15 pounds at times.What We Can Offer You!
            • Employer contributions to Medical, Dental, and Vision
            • Industry Renowned Training
            • Strong Employee Driven Culture
            • Free Uniforms at Hire
            • Wellness Programs
            • Commuter Benefits
            • PTO
            • Employer Paid Short Term Disability Insurance
            • Employer Paid Life Insurance
            • Paid Paternal LeaveLearn More About Us!Our CEO, Kal Gullapalli, on our Mission StatementEuropean Wax Center WebsiteOur Values at EWC GrowthFollow Us!InstagramLinkedIn

Keywords: European Wax Center/EWC Growth, Tallahassee , Store Manager $2000 Sign On!, Executive , Tallahassee, Florida

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