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Assistant Operations Manager - Tallahassee

Company: Veo
Location: Tallahassee
Posted on: November 23, 2021

Job Description:

Job Summary: As Veo's Assistant Operations Manager, you'll have the opportunity to help lead our innovative dockless micro-mobility program. You'll play a vital role in the program's success, from leading team to ensuring efficient daily operations to answering customer service requests. This person will have a bias for action and have excellent customer service skills. Above all, it will be your responsibility to staff, schedule and plan to make sure operations run smoothly in your market.The ideal candidate for this role will have a passion for operations and customer service and a willingness to learn and develop in those areas.Responsibilities: Overseeing day-to-day operations in the marketStaffing, scheduling and planning on a regular basisWork with General Manager on planning, executing, and meeting monthly and quarterly goals on key business metricsLead and develop a team of local technicians and mechanicsWork directly with the university/city to better serve all stakeholdersQualifications & Skills: Background in operations and/or customer service experience is preferredHands-on leader who is willing to balance market management with direct labor contribution (moving/ fixing vehicles etc.)A willingness and ability to work a variety of days and shiftsExceptional communicationPassion for dockless bike & scooter sharing and sustainable transportationGreat leadership with a developed sense of ethicsPerks: Competitive salary and benefitsOpportunity to work in a fast-paced, early stage technology companyVeo creditsCommitment to professional development and mentorshipCompany Overview: At Veo, we're bringing the next generation of mobility sharing to cities and universities globally through electric bikes and scooters . We design and engineer our own vehicles, hardware, and software systems to provide a greener, healthier mode of transportation to make the communities we serve more sustainable and livable. Our mission is to offer the best combination of multi-modal sharing technology and seamless customer service, so users can unlock joy in their day! We're looking for exceptionally talented individuals who are ready to take on exciting challenges and own solutions.Job Type: Full-timePay: From $20.00 per hourBenefits:401(k)Dental insuranceHealth insurancePaid time offReferral programVision insuranceSchedule:8 hour shiftDay shiftWeekend availabilityApplication Question(s):Are you able to lift 60 lbs routinely and drive a full-size van?Are you willing to work weekends and some overnight shifts during the week if needed?What is your desired hourly compensation?License/Certification:Driver's License (Required)Work Location: Multiple Locations

Keywords: Veo, Tallahassee , Assistant Operations Manager - Tallahassee, Executive , Tallahassee, Florida

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