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Project Manager

Company: Cariend
Location: Thomasville
Posted on: January 17, 2022

Job Description:

CARIEND was launched in August 2020 as a response to the growing strain placed on healthcare facilities and the corresponding need for records custodianship in the event of retirement or closure. Cariend takes responsibility for providing release of information services for records after healthcare providers stop seeing patients. With 30+ years of experience solving complex healthcare records problems, our Leadership Team is uniquely qualified to respond to this need in the Records Information Management (RIM) industry. Our team has leveraged this experience to design a solution that provides compliance, continuity of care, and cost certainty so providers don't have to worry about their patients having access to care after closing. Our company addresses service gaps in the industry by providing a single solution for hardcopy and digital, medical and business records, with the capacity to conduct projects throughout the United States. Our promise is to treat the closing of a facility - no matter the reason - with compassion, empathy, and experience to ensure a smooth transition.

We're a fast-growing startup at the intersection of healthcare and records information management. We're looking for a dynamic and entrepreneurial PROJECT MANAGER, to work closely with our executive team to lead us into the next phase of growth. This position will play a key role in managing cross-functional projects, executing and implementing new systems and processes, and managing all aspects of client transitions.

Candidate Profile
High performing project management talent.
Above average technology skills with previous IT systems experience.
Enjoys a fast-paced environment, where every day is different.
Flexible, able to prioritize tasks and work on tight deadlines.
Open to learning new things.
Motivated to grow, take on new responsibility.
Trustworthy, capable of managing sensitive information.
Above average written/verbal communication.

Position -Description
Manages client transitions including contracting, payment, project scope of work, logistics, inbounding of digital data, workflow, and processing of requests.
Manages all vendor relationships including third-party records partners, IT/EMR vendors, managed services provider, and logistics partners.
Ensures a positive client and patient experience with a focus on removing customer pain points and ensuring the proper ROI protocol.
Oversees release of information (ROI) processing in a HIPAA-compliant manner with internal and external stakeholders, ensuring a strict and secure process to prioritize and fulfill requests.
Manages technology platforms including HIPAA-compliant secure file-sharing site and closed network electronic records storage system.
Implements and manages all business platforms including phone system/handling, client management and ROI ticketing software, and electronic data systems.
Works alongside project team going onsite for client projects/pick-ups, reviewing inventory, retention, and index strategy.
Organizes company communication and document management through Microsoft 365 products.
Facilitates and leads company weekly meeting.
Produces weekly and monthly reports sharing data/KPIs related to both service experience and sales.
Manages Billing/Accounts Receivable.
Coordinates Accounts Payable.
Other administrative support, as needed.

Requirements
Bachelor's degree in Business, Technology, Marketing, or a related field.
3-5 years previous Project Management experience required.
Healthcare or Records & Information Management experience a plus.
Must pass a pre-employment criminal background check and substance abuse screening with random drug screenings thereafter.
Ability to travel.
Ability to lift and move containers up to 30 lbs. with the capacity to stand, lift or move for long periods of time.

Keywords: Cariend, Tallahassee , Project Manager, Executive , Thomasville, Florida

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