Chronic Care Management Certified Medical Assistan

Company: New Hire Solutions
Location: Bainbridge
Posted on: May 16, 2022

Job Description:

Job DescriptionChronic Care Management Certified Medical AssistantBainbridge, GA - Temp to Perm - $12.00 - $21.50 / HourlyThe Chronic Care Management Certified Medical Assistant (CMA) is part of our client's patient care team. The CCM CMA's primary responsibility is to provide telephone chronic conditions care management for the patient or caregiver of a primary care clinic in Bainbridge, GA. Responsibilities include, but are not limited to, triaging, coordinating, documenting, communicating, and tracking of CCM patient calls, cases and records. The goal of the CCM CMA is to facilitate care between provider visits in order to obtain the patient's best outcome, prevent complications, prevent hospital readmission, and/or prevent repeated emergency room visits.

Duties/Responsibilities-Initiate phone calls to patient or assigned caregiver at least monthly to manage/monitor care with the sum of the monthly interactions to accumulate no less than 20 minutes per patient per calendar month.-Assess client's needs for services and cooperatively develop an integrated patient centered care plan and goals with the patient/family and other providers.-Assist with ongoing patient needs and manage internal/external referrals to other providers.-Assist patient and family for entitlements and other community services, including transportation.-Work collaboratively with the Care Team and other facility members to provide outreach and engagement.-Work closely with providers and care team to manage incoming calls involving symptom control, medication management, and appointment scheduling.-Provide patient and/or family with clear instructions and education on chronic conditions.-Act as the main point of contact for the patient and ensure coordination, follow-up, and continued engagement with the Care Team.-Educate the patient on contacting primary care clinic for non-emergent concerns and when to contact 911.-Respond to incoming calls/voicemails and conduct outgoing calls between recurring visits to identify and proactively address emerging issues.-Contact and assess patients following an ER or inpatient hospital visit, coordinate transitional care, and facilitate follow-up.-Ensure and direct patients to keep follow-up appointments while assessing met CDSS measures.-Establish, retain, and grow strong relationships with patients.-Communicate with other health care providers regarding patient's status.-Utilize resources to meet the needs of the patient and/or caregiver.-Provide written and verbal educational material regarding patient's chronic conditions, treatment, medication, and care plans.-Participate in continuing education and in-service programs.-Maintain strict confidentiality following HIPAA regulations.-Other duties as assigned or modified.Competencies-Excellent work ethic-Self-motivated and self-directed-Professional demonstration promoting values of the company-Excellent verbal and interpersonal communication skills-Clinically strong knowledge of chronic diseases-Excellent customer service skills

Required Skills & Abilities-Certified Medical Assistant or Licensed Practical Nurse-2+ years of employment as a Medical Assistant (recent clinical experience) preferred-Graduate from a nationally accredited Medical Assistant program such as AAMA, AMT (RMA), or NCQT.-BLS Certified or willing to become certified within six (6) months of employment.Physical Demands-Prolonged periods of sitting at a desk and working on a computer.-Ability to lift at least twenty (20) pounds at times.

Location: Bainbridge, GeorgiaPay Rate: $12.00 - $21.50 / HourSchedule: Monday - Friday, 8:00am - 5:00pmNew Hire Solutions is proud to be an Equal Opportunity Employer and Drug Free Workplace.CAREERS: http://newhiresolutions.com/careersCONTACT US: http://newhiresolutions.com/contactGENERAL APPLY: http://newhiresolutions.com/apply

Keywords: New Hire Solutions, Tallahassee , Chronic Care Management Certified Medical Assistan, Executive , Bainbridge, Florida