Program Manager, Comprehensive Resettlement Services

Company: International Rescue Committee
Location: Tallahassee
Posted on: January 23, 2023

Job Description:

Requisition ID: req37308Job Title: Program Manager, Comprehensive Resettlement ServicesSector: Program AdministrationEmployment Category: Fixed TermEmployment Type: Full-TimeOpen to Expatriates: No
Location: Tallahassee, FL USA
Job DescriptionJob Overview: The Program Manager, CRS (Comprehensive Resettlement Services) oversees the development, implementation, and contract deliverables and activities related to comprehensive resettlement services to support refugees and other qualified immigrants in achieving self-sufficiency. They lead a team of staff, manage overall quality assurance efforts and reporting, and develop effective working relationships with community partners. The resettlement portfolio is anticipated to develop capacity building and career development programs.Major Responsibilities:Responsibilities include, but are not limited to:

• Effectively manage the development, implementation, compliance, and completion of all service grants and contracts.
• Manage program budgets and expenses to ensure costs are maintained within allocated budgets.
• Accountable for ensuring accurate and timely reporting of services and programmatic data to donors and relevant parties.
• Cultivate partnerships with internal and external stakeholders, including partner agencies and service providers.
• Coordinate closely with colleagues to support seamless delivery of services to clients utilizing a client-centered service model.
• Report regularly to leadership on activities, results, and potential areas of concern.
• Manage a team in accordance with IRC's People Manager Standards. Train and coach staff in all aspects of programs responsibilities.
• Develop, implement, and train others in internal program policies and procedures.
• Represent the CRS team in conferences, working groups and other contexts.
• Facilitate interdepartmental communication and information sharing for program reports.
• Other duties as assigned.Job Requirements:Education: Bachelor's degree required; preferably in social work or related field of study.Work Experience:
  • Minimum of 5 years of related professional experience.
  • Experience working with refugee and/or immigrant populations strongly preferred.
  • Experience managing a team of direct service providers strongly preferred.Demonstrated Skills & Competencies:
    • Demonstrated ability to promote an organizational culture that reflects IRC's core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC's work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
    • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
    • Demonstrated success working and communicating effectively in a multi-cultural environment.
    • Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
    • Attention to detail and accuracy in work product.
    • Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
    • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
    • Valid driver's license and access to a personal, insured vehicle.Working Environment:
      • A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities.
      • May require occasional weekend and/or evening work.
        COVID-19 Vaccination Requirement: In accordance with IRC's duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).
        Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
        Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
        US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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Keywords: International Rescue Committee, Tallahassee , Program Manager, Comprehensive Resettlement Services, Executive , Tallahassee, Florida