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Technical Success Manager

Company: VirtualVocations
Location: Tallahassee
Posted on: September 20, 2023

Job Description:

A company is looking for a Technical Success Manager.
Key Responsibilities:

Understand customer pain points, technical landscape, and business goals when talking to customers
Monitor specific data to identify at-risk customers
Pinpoint problems and opportunities for expansion, work with the Account Manager for expansion and renewal opportunities

Required Qualifications:

1+ years of experience in Customer Success, Account Management, Business Development or another client-facing role
Experience in 1:many digital client relationships
Ability to work with both technical and non-technical teams/clients to develop solution designs and requirements
Ability to establish credibility and develop key relationships as a trusted technical advisor for customers
Technical aptitude with the ability to learn technical concepts

Keywords: VirtualVocations, Tallahassee , Technical Success Manager, Executive , Tallahassee, Florida

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