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Executive Director - The Commons

Company: Pierce Education Properties
Location: Tallahassee
Posted on: June 13, 2019

Job Description:

Location: Tallahassee, Florida, , United States Posted: '2019-06-06' Position Title: Executive Director - The Commons Company Name: Pierce Education Properties Sector: Executive/Management Job Description Title Executive Director Department(s) Operations Reports to Senior Vice President Asset Management Job Summary Responsible for the overall management and maintenance of a student housing community, including, but not limited to personnel management, strategic planning, financial management, risk management and outstanding customer service and resident retention programs. Essential Duties and Responsibilities Personnel Management * Manage quality on-site staff through implementation of effective recruitment, training, coaching and development programs * Promote and teach safe work practices among on-site staff and ensure all safety programs are implemented and followed * Perform and document employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork * Prepare and ensure staffing schedules are consistent with community needs * Provide training and motivation to leasing staff and ensure group training sessions are conducted as needed Financial Management * Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments * Develop yearly operating budgets/forecasts. Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner * Effectively monitor all income, including delinquencies * Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed * Analyze and evaluate monthly financial statements. Write clear and concise variance reports to substantiate the analysis * Direct efforts to ensure all purchasing guidelines are followed including timely entry of invoices
Strategic Leasing Management * Direct leasing team to achieve the highest standards regarding shopping report scores * Implement and monitor effective lease renewal programs * Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge Customer Service * Manage an excellent customer service program by adhering to the Company's policy * Manage resident retention and service request follow-up programs * Monitor an effective preventative maintenance program * Monitor service request turnaround and ensure the responsiveness of the maintenance staff
Administration & Risk Management * Accurately complete required reports as outlined in the Company's policies and procedures as well as additional reports requested by owner and/or supervisor(s) * Ensure written and verbal communication to internal and external customers is professional and timely Education and Other Requirements * A minimum of two years multi-family property management experience highly preferred * A college degree or extensive experience in multi-family property management preferred * Ability to read and write English fluently * Ability to perform intermediate mathematical functions * Ability to understand and perform all on-site software functions
Employer's Rights This job description does not list all the duties of the job. Incumbents may be asked by their supervisor or managers to perform other duties. Incumbents will be evaluated in part based upon their performance of the tasks listed in this job description.
The Company has the right to revise this job description at any time. The job description is not a contract for employment and either you or the Company may terminate employment at any time, with or without cause, with or without notice (subject to applicable laws).
PI110641306

Keywords: Pierce Education Properties, Tallahassee , Executive Director - The Commons, Executive , Tallahassee, Florida

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