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Director, Emergency Services

Company: Capital Regional Medical Center
Location: Tallahassee
Posted on: October 13, 2019

Job Description:

Description SHIFT: No Weekends

SCHEDULE: Full-time

Capital Regional Medical Center is a fully-accredited healthcare facility with more than 1,100 employees and 500 physicians.

A 266-bed, acute-care hospital that offers 24/7 Emergency Services in Leon and Gadsden Counties including a Pediatric ER and an Express Care ER. We also offer a Bariatric Center, Behavioral Health Center, Cancer Center, Chest Pain Center w/PCI, Comprehensive Breast Center, Family Center, Heart & Vascular Center, Orthopedic/Spine Center, Physical Therapy Services, Stroke Center, Surgical Services, Wound Healing Center, Network-of-Care Affiliated Physician Practices, and more.

The Director Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.

Major Responsibilities:

Service
--- Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.

--- Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.

--- Advances the patient experience agenda in the Emergency Department.

People
--- Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.

--- Adheres to all Human Resource policies.

--- Effectively communicates departmental, organization and industry information to staff.

--- Facilitates evidence based employee engagement practices.

--- Effectively builds strong relationships and networks to deliver upon organizational and department goals.

--- Participate in employee and patient rounding and identifies and mentors potential future leaders

Quality
--- Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance.

--- Develops, implements, and evaluates an ongoing emergency services program which assures quality patient care consistent with the Hospital mission.

--- Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.

--- Oversees a PI program that consistently monitors and evaluates critical aspects of care.

--- Is responsible for department---s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards.

--- Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.

Finance
--- Seeks new program strategies and/or program enhancements which would expand patient services.

--- Develops, prioritizes and defends a capital equipment requests.

--- Is responsible for the fiscal management of department; assures proper utilization of organization---s financial resources.

Growth
--- Advances the growth agenda for emergency services.

Community
--- Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.

--- Develops and builds strategic external networks.

Supports HCA by:
--- Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service

--- Practicing and adhering to the ---Code of Conduct--- philosophy and ---Mission and Value Statement---

--- Performing other duties as assigned

#LI-AA1 emergencyservicesleadership Qualifications -----Bachelor's degree Nursing--
Required

-----Master's degree MHA, MSN, MBA, or related field
Preferred

-----3+ years of experience in emergency services
Required

-----3+ years of experience in a leadership role
Preferred

or equivalent combination of education and/or experience
Licenses, Certifications, & Training:

-----Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation.
Required

-----Advanced Cardiac Life Support (ACLS)
Required

-----Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC)
Required

-----Basic Life Support (BLS)
Required

Knowledge, Skills, Abilities, Behaviors:
--- Knowledge of human resource management, program development, fiscal management skills, and familiarity with regulatory and accrediting agency standards preferred
Required

--- Reference HCA LEADS


Company Description:

HCA Healthcare is a collaborative healthcare network, driven by physicians, nurses and colleagues helping each other champion the practice of medicine to give people a healthier tomorrow. With a comprehensive network of more than 270,000 people across approximately 1,800 care facilities, our scale enables us to deliver great outcomes for our patients, provide superior nursing care and be a preferred place for physicians to practice medicine. We never stop in our pursuit of insights and care advances based on the knowledge and data we gain from approximately 30 million patient encounters a year. Every day, we raise the bar to improve the way healthcare is delivered, not just in our facilities, but everywhere. We---re committed to improving more lives in more ways, and above all else, we are committed to the care and improvement of human life.

Keywords: Capital Regional Medical Center, Tallahassee , Director, Emergency Services, Executive , Tallahassee, Florida

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