Clinical Care Transition Specialist / Registered Nurse
Company: Option Care Health
Posted on: November 18, 2021
Extraordinary Care. Extraordinary Careers.
With the nation's largest home infusion provider, there is no limit
to the growth of your career.
Option Care Health, Inc. is the largest independent home and
alternate site infusion services provider in the United States.
With over 6,000 team members including 2,900 clinicians, we work
compassionately to elevate standards of care for patients with
acute and chronic conditions in all 50 states. Through our clinical
leadership, expertise and national scale, Option Care Health is
re-imagining the infusion care experience for patients, customers
At Option Care Health we recognize that part of being extraordinary
is supporting and building a workforce that is as diverse as the
patients and communities we serve.
Join a company that is taking action to develop a culture that is
more inclusive, respectful, engaging and rewarding for all team
members. We are committed to hiring, developing, and retaining a
COVID-19 Vaccine Requirements:
As a leading healthcare provider, we have an undeniable
responsibility to protect the health and safety of our patients,
customers and team members.
COVID-19 vaccinations are required as a condition of employment for
patient and customer-facing team members as well as all Director
level and above leadership roles. Please note we will consider
exceptions to this requirement for those who cannot be vaccinated
due to a medical condition or strongly held religious beliefs. Upon
hire, new team members will have 42 DAYS from their start date to
be fully vaccinated or receive approved exemption.
Please work with your Talent Acquisition representative to
determine if this position falls into one of those categories.
Job Description Summary:
The Clinical Transition Specialist is an experienced sales
professional who uses sales techniques to sell Option Care products
and services to discharging patients. They are responsible for
educating patients, their families and the facility staff about how
the services and products will be facilitated at an alternative
site. Clinical Transition Specialists ensure proper placement of
patients within the Home Health Care setting by assessing patients,
gathering preadmission information, collaborating with internal
(intake) and external (case managers, discharge planners) partners
to ensure quality of service and implementation of an effective
treatment plan. Clinical Transition Specialists are also
responsible for proactively building strong relationships with
referral sources and partnering with Account Managers to grow
referral rates and achieve sales goals.
Proactively maintains and grows relationships with referrals
sources to increase sales and patient starts. Serves as key point
of contact and representative of Option Care to provide education,
assistance, and service to referral sources.
Interacts with area service providers on a daily basis to sell
Option Care services that could assist in the care for discharging
patients. Conducts assessment of patients selected by the hospital
to ensure patient is a viable candidate for alternative site
Uses sales techniques to educate patients, their families and the
facility staff about the services and products provided by Option
Provides hands on, in person education to patients and their
caregivers with the goal of timely discharge and therapy
Effectively communicates with agency staff, medical team, patients
and family throughout the discharge process to implement an
effective treatment plan.
Responsible for collecting, reviewing and completing pre-admission
information and securing related signoff.
Partners with Account Manager and Regional Sales Director to create
and execute area business and growth plan.
Communicates frequently with Account Manager to discuss
opportunities, assess progress, and provide feedback related to
promoting the services of Option Care
Partners with Account Manager and marketing staff to deliver
educational and promotional programs to patient/caregiver and
Reviews the patient's medical record to obtain both pertinent
medical history and primary/ secondary insurance payor information
and communicates this to patient registration department.
Proactively initiates care transition coordination with referral
sources and internal partners to ensure seamless patient
transitions to home or ATS. Participates with any data collection
required for therapy start and patient tracking process. This may
include facilitating the transfer of orders via phone, fax, and
Maintains confidentiality of patient and proprietary information
and observes legal guidelines for safeguarding the confidentiality
of patient and proprietary Option Care information.
Provides oversight and input to the providers regarding the patient
and proper assessment and treatment process and transition to home
Serves as a point of contact, coordination, and communication with
Makes arrangements for any special medical supplies or appliances
to be available.
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases,
scheduling, performance reviews, discipline, etc.)
BASIC EDUCATION AND EXPERIENCE REQUIREMENTS
Licensed Registered Nurse (RN) in the state of practice and at
least 2 years of experience in the health care industry.
Experience establishing and maintaining relationships with
individuals at all levels of the organization in the business
community and with vendors.
Experience applying knowledge of standard practices for all
services offered as well as current relevant and applicable
standards (i.e. ACHC, URAC standards).
Experience providing customer service to internal and external
customers, including meeting quality standards of services, and
evaluation of customer satisfaction.
Basic PC skills: Able to competently use internet, email, Microsoft
Word, Microsoft Excel, Microsoft PowerPoint
Experience in identifying operational issues and recommending and
implementing strategies to resolve and improve processes.
Access to a reliable means of transportation which will enable the
incumbents to travel to care facilities, home visits and multiple
hospitals. If such means of transportation would include a personal
vehicle, a valid driver's license and proof of insurance would be
Able to plan, organize and make presentations
Travels to and from partnerships facilities, community hospitals,
and medical practice offices to sell Option Care Services, process
referrals and provide live education and training support to
patient/caregiver and referral sources.
Hands on home or alternate site infusion or discharge planning
Experience growing service provider partnerships
Option Care Health subscribes to a policy of equal employment
opportunity, making employment available without regard to race,
color, religion, national origin, citizenship status according to
the Immigration Reform and Control Act of 1986, sex, sexual
orientation, gender identity, age, disability, veteran status, or
Posted: Aug 31, 2021
Keywords: Option Care Health, Tallahassee , Clinical Care Transition Specialist / Registered Nurse , Healthcare , Tallahassee, Florida
Didn't find what you're looking for? Search again!