Retail Store Manager

Company: Goodwill Industries - Big Bend, Inc.
Location: Tallahassee
Posted on: March 20, 2023

Job Description:

Position: Retail Store ManagerPOST INTERNAL DAYS 13 DESCRIPTION Perform all procedures necessary to meet or exceed the weekly sales and production quota for the store;Open, operate and/or close designated retail and/ADC sites;Sort and select for sale all donated merchandise, display merchandise in an eye-catching and pleasing manner and assure that old goods are removed on a scheduled rotation;Verify which necessary items are needed to ship surplus items to other retail stores in need of donations;Provide superior customer service by assisting customers in locating and purchasing goods, resolving customer issues, etc.;Process customer sales, credits, refunds, etc.;Report facility maintenance issues;Approve volunteer hours of community service workersMaintain cleanliness and order in the store;Interview applicable employeesPrepare new hire paperwork and deliver to HR in a timely mannerPrepare sales reports and deposits.Responsible for making all final management decisions of designated retail location.Supervision:Responsible for the supervision of staff, including, but not limited to interviewing; planning, scheduling, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in accordance with Goodwill's policies and applicable laws.Provide training to new hires and conduct ongoing training to ensure all staff are familiar with store procedures;Responsible for completing necessary employment paperwork and communicating changes to HR and Payroll in a timely manner;Create daily and weekly work schedules and assignments to maintain effective operations within labor budget.Other:Ensure that all applicable safety procedures are followed consistently, and that staff receive regular safety training; Report accidents/injuries and safety concerns to the appropriate safety staff;Maintain all employee records and confidentiality;Comply with and ensure employees comply with Goodwill's policies and procedures, including performing assigned duties within the framework of our Guiding Principles.Maintain an acceptable attendance and punctuality record;Attend bi-weekly sales meetings.Participate in staff meetings and training, as required;Perform other duties as assigned.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing this job, the employee is required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, push, pull, crouch or crawl, talk and hear. Most activities involve repetitive upper body movement and bending. The employee must regularly lift and/or move up to 50 pounds (unless otherwise restricted). Must have good hand-eye coordination.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.POSITION REQUIREMENTS Requirements:Self-motivated and detailed-oriented with a strong sense of quality customer service;Must be able to set and reach goals;Must be a team player but recognize individual responsibilities;Able to use a cash register, calculator, credit card processing machine correctly and make change accurately;Good work ethic;Must be able to demonstrate good judgment in recognizing items appropriate for sale;Able to work with minimal supervision;Able to follow instructions and comply with policies and procedures;Able to maintain good relationships with co-workers;Must be available to work a flexible schedule, including weekends;Must have dependable transportation;Flexibility and willingness to learn.High School degree or equivalent;Some college preferred; 4-6 years of related training or experience in lieu of degreeSupervisory experience for at least one year. Retail Store Manager FULL-TIME/PART-TIME Full-Time CLOSE DATE 3/31/2023 NUMBER OF OPENINGS 1 HIRING MANAGER(S) Anika Hall OPEN DATE 3/16/2023 LOCATION Tallahassee Retail 051 ABOUT THE ORGANIZATION Welcome! Thank you for showing interest in Goodwill Industries - Big Bend, Inc. When you pursue a career with Goodwill, you're a part of a social enterprise that has served the community since 1965. We are a unique company with a mission to provide job training, education and employment. We focus on being the leader in employing a diverse workforce that includes individuals with disabilities and other barriers to employment.We are pleased you are considering Goodwill as an employer of choice. If you'd like to learn more about us, feel free to browse our website for more information - www.goodwillbigbend.org.Sincerely,Fred G. Shelfer, Jr., CEO EOE STATEMENT Goodwill Industries-Big Bend Inc. is an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex (including gender, pregnancy, sexual orientation and gender identity), national origin, age, physical or mental disability, genetic information, veteran status or uniformed servicemember status.If hired, I understand my employment is at-will as permitted under applicable state law. I understand this means that either the company or I may terminate the employment relationship at any time, for any reason, with or without notice or cause. PI208476677

Keywords: Goodwill Industries - Big Bend, Inc., Tallahassee , Retail Store Manager, Hospitality & Tourism , Tallahassee, Florida