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Customer Service Representative

Company: NetSource, Inc.
Location: Tallahassee
Posted on: May 18, 2019

Job Description:

Please note that this is a 12 months contract position. Experience Prefer claims processing experiencing Able to use a PC and type efficiently (35 wpm or more) Longevity in work history Familiar with Outlook Business Casual Enthusiastic and driven Detail-oriented Contract to hire Excellent attendance Cannot miss days during training (3-4 week training period) Skills - Ability to follow written policies, procedures and guidelines, and give feedback to leadership. - Self-motivated with good time management, organizational skills, and attention to detail. - Ability to read and interpret basic to moderately complex documents such as operating and maintenance instructions, procedure manuals, and governmenthealthcare guidelines. -Ability to review claims for required information based on defined guidelines and ensure conformance to Medicaid policies. - Excellent written and verbal communication skills and customer service skills, including professional telephone skills. - Identifies, prioritizes and resolves some issues independently, and escalates more complex questions or issues appropriately. - Completes tasks beyond general support level with an ability to meet daily production requirements. Applicants must provide their phone number. Reference job number 4254.

Keywords: NetSource, Inc., Tallahassee , Customer Service Representative, Hospitality & Tourism , Tallahassee, Florida

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