Telecommute Human Resource Technical Support Representative
Company: VirtualVocations
Location: Tallahassee
Posted on: June 25, 2022
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Job Description:
is searching for a person to fill their position for a
Telecommute Human Resource Technical Support Representative.
Candidates will be responsible for the following:
Working cross-functionally as a liaison with Sales, Product, and
Operations
Managing customer tickets from various channels, in a timely
manner, pursuant to established SLOs
Documenting solutions in our knowledge base to add to the
collective wisdom
Applicants must meet the following qualifications:
Bachelor's degree or comparable experienceHave experience with
Salesforce, JIRA, and/or other CRM
2+ years Experience in health care, insurance, and/or insurtech
industries
1-3 years of experience in a technical customer service role
Exhibit experience and comfort with supporting technical
solutions
Proven ability to quickly and effectively gather the necessary
information
Keywords: VirtualVocations, Tallahassee , Telecommute Human Resource Technical Support Representative, Human Resources , Tallahassee, Florida
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