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Telecommute Human Resource Technical Support Representative

Company: VirtualVocations
Location: Tallahassee
Posted on: June 25, 2022

Job Description:

is searching for a person to fill their position for a Telecommute Human Resource Technical Support Representative.

Candidates will be responsible for the following:
Working cross-functionally as a liaison with Sales, Product, and Operations
Managing customer tickets from various channels, in a timely manner, pursuant to established SLOs
Documenting solutions in our knowledge base to add to the collective wisdom
Applicants must meet the following qualifications:

Bachelor's degree or comparable experienceHave experience with Salesforce, JIRA, and/or other CRM
2+ years Experience in health care, insurance, and/or insurtech industries
1-3 years of experience in a technical customer service role
Exhibit experience and comfort with supporting technical solutions
Proven ability to quickly and effectively gather the necessary information

Keywords: VirtualVocations, Tallahassee , Telecommute Human Resource Technical Support Representative, Human Resources , Tallahassee, Florida

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