Customer Service Representative - supporting web services
Posted on: January 15, 2020
Description Position at Homes.com Got Personality? Passionate about
customer service? If so join our team! Do you love to help people?
Are you passionate about taking care of customers? If so, Homes.com
wants you! Homes.com provides websites and online marketing tools
for the nation's real estate agents.If you meet the qualifications
below and are interested in supporting the newest Homes.com
platform, we invite you to apply today! A positive attitude and a
can-do personality are absolutely required! We have a lot going on,
things change fast in this office, we want to be sure you're good
with going with the flow!! Please submit your resume and including
a list of your computer skills. We want to know what you know about
the Internet, Social Networking, HTML, Photoshop, etc. Successful
candidates must pass a pre-employment drug test. As a Customer
Service Representative, you will own all aspects of the customer
relationship. You will serve as the face of our brand by delivering
extraordinary customer care through relationship building. In this
opportunity, you will ensure extraordinary customer service by
promptly and accurately responding to phone calls from existing
customers, making it easy for them to do business with us,
recognizing their value to us and solving their issues. As a
Service Representative, you add value on each and every interaction
with the outcome of exceptional feedback from our customers and
increased customer loyalty. You will be responsible for evaluating
and analyzing each customer's business needs and recommending
additional products to the customer. MINIMUM QUALIFICATIONS:
- A positive attitude and can-do personality - you've got to go
with the flow!
- Excellent customer service skills - perform above and beyond
the call of duty.
- A sense of urgency and sself-motivation- take control!
- Be friendly, patient, polite, professional, and flexible - you
will be the face of Homes.com, Inc..
- Strong written and verbal communication skills - this includes
- Maintain acceptable performance standards - including
effectiveness, efficiency and quality.
- Have an eye for detail - accuracy is key!
- Act in the best interest of both customer and company - find
- Build a long-term relationship with the customer -
relationships build business.
- Have effective and accurate decision-making skills - be
confident in your work. PREFERRED QUALIFICATIONS:
- Strong technical skills
- Basic HTML, web & photo editing software
- Demonstrated successful sales experience that is focused on the
- Bi-Lingual (English/Spanish) We offer a dynamic environment,
excellent growth opportunities, competitive earnings, and a
comprehensive benefits package including a generous 401(k).
Dominion Enterprises supports a diverse workforce and is a
drug-testing employer. If you have the required skills and seek a
challenging growth opportunity, please apply online. COMPENSATION:
Competitive hourly + potential commission and a great benefits
package. Shifts vary depending on staffing needs: Office Hours are
- Saturday & Sunday 11am-3pm (EST) and Monday-Friday 8am-8pm (EST)
About Homes.com Homes.com offers today's demanding home buyers,
renters and those somewhere in between a simply smarter home
search. With features like Homes.com Match, HomeShare and Snap &
Search, home shoppers now have a more personalized way to search
for their next home. Since its launch over 25 years ago, Homes.com
offers real estate professionals brand and property advertising,
search engine marketing and instant response lead generation to
help them succeed online. For more information, visit Homes.com.
About DE Dominion Enterprises (DE) is a leading digital marketing
and software services company offering client solutions across
multiple business verticals. Our customers rely on our B2B cloud
SaaS solutions to establish their online and mobile brands,
generate leads, and manage customer relationships through our
Homes.com, Dominion Dealer Solutions, Dominion Business Solutions /
DX1, Travel Media and Franchise and Business Opportunity divisions.
Our B2C web and mobile applications include Homes.com,
HotelCoupons.com, FranchiseOpportunities.com, FranchiseGator.com,
Franchise.com, and BusinessBroker.net. About 2,000 employees reside
and work in our Norfolk, VA home office and in offices across the
U.S. Our employees will tell you about our collaborative,
innovative, team-oriented work environment, excellent career
enrichment opportunities, community service opportunities,
competitive earnings, and a comprehensive benefits package that
includes a generous 401(k). DE is an equal opportunity employer and
supports a diverse workforce. DE is a drug-testing employer.
Keywords: Homes.com, Tallahassee , Customer Service Representative - supporting web services, IT / Software / Systems , Tallahassee, Florida
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