TallahasseeRecruiter Since 2001
the smart solution for Tallahassee jobs

Remote Insurance Mac Technical Support Analyst

Company: VirtualVocations
Location: Tallahassee
Posted on: August 5, 2022

Job Description:

A managed healthcare and insurance company has a current position open for a Remote Insurance Mac Technical Support Analyst.

Core Responsibilities Include:
Answering and resolving inbound Mac technical calls at a large corporate help desk, efficiently and professionally
Diagnosing Mac hardware, software, printing, and network connectivity issues
Using remote control/assistance tools to assist customers when needed
Position Requirements Include:

High School Diploma / GED (or higher) OR 4+ years equivalent tech support experience
1+ years providing level 1 or 2 Mac support
1+ years of experience supporting users in level 1 and 2 technical support capacity to
Including experience in a call center environment and desktop/deskside support
Familiarity with Networking Principles, Internet Protocol Suite (TCP/IP), Local Area Networks (LAN) and Wide Area Networks (WAN)
Prior experience with service ticketing/tracking systems

Keywords: VirtualVocations, Tallahassee , Remote Insurance Mac Technical Support Analyst, IT / Software / Systems , Tallahassee, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Tallahassee RSS job feeds