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Technical Writer/Documentation Specialist

Company: PSR Associates Inc
Location: Tallahassee
Posted on: January 26, 2023

Job Description:

PSR Associates, Inc. is an IT consulting firm specializing in Staffing and Recruiting Services. People. Solutions. Results. Founded in 2003, PSR Associates, Inc. is headquartered in Atlanta, GA, with additional offices in Tampa, FL; Washington, D.C.; Charlotte, NC; Austin, TX; and Irvine, CA. Trusted, connected, experienced and fast, PSR Associates delivers the right talent to help leading companies perform at their best.

Technical Writer/Documentation Specialist Position Description

We are seeking a Technical Writer/Documentation Specialist to join our team. The selected candidate will work a hybrid schedule consisting of three (3) days each week onsite in Tallahassee, FL and two (2) days each week remotely.

This position's expectations include:

  • Serve as support onsite at the Executive Office of the Governor.
  • Responsible for multimedia development using Adobe Captivate, Adobe Creative Suite (i.e., Illustrator, Photoshop, Premiere Pro, After Effects, Audition), 3D Modeling, etc.

    Bachelor s Degree in Journalism, Technical Writing, Business Administration, Graphics Design, Instructional Design, Web Design, Graphic Design, Corporate Multimedia Production, Digital Design and Animation, Fine Arts, or other multimedia related subject or other duties as assigned.


    • Typically has 1 to 2 years of business, technical writing experience and/or working knowledge of multiple software and graphics, web, instructional design and multimedia production experience.

      Primary Job Duties/ Tasks

      • Create compelling graphics, such as banners, logos, flyers, posters, infographics, etc. using Adobe Photoshop and Illustrator.
      • Edit and create engaging video for use on websites and in CBTs using Adobe Premiere Pro, Captivate, and After Effects.
      • Create storyboards, discuss project plans, follow project schedules and manage project workloads independently while maintaining a strong working relationship and effective communication with the team members.

        Job Specific Knowledge, Skills, and Abilities (KSAs)

        • Knowledge of instructional design and adult learning concepts, techniques, and methods
        • Knowledge of trends in creative design, processes, products, digital media, and websites
        • Knowledge of 508 Electronic and Information Technology Standards
        • Skill in researching, compiling, and analyzing data to report findings
        • Skill in using office automation tools (MS Office 2010, SharePoint 2010, Email/Calendaring, etc.)
        • Ability to use multimedia development tools (audio-video Production, streaming media, Graphic design, website design, computer-based training software, publication software, etc.) with an emphasis on the Adobe Creative Suite and Adobe Captivate

          General Knowledge Skills and Abilities (KSAs):
          The selected candidate must be able to apply common knowledge, skills, and abilities in the following areas:

          • Initiative: Must be able to comprehend assignments, organize workload, and meet deadlines with little direction. Must be able to monitor and analyze situations to determine the next step.
          • Communication: Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
          • Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
          • Decision Making: Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis.
          • Flexibility: is open to change, new processes (or process improvement), and new information. Can adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.
          • Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others
          • Leadership: Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations.
          • Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.
          • Team Building: Encourages, inspires, and guides others toward accomplishing the common goal as an equal member of the team.
          • Quality Assurance: Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.

Keywords: PSR Associates Inc, Tallahassee , Technical Writer/Documentation Specialist, IT / Software / Systems , Tallahassee, Florida

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