Field Service and Technical Advising Specialist
Company: Veolia North America
Location: Tallahassee
Posted on: May 7, 2024
Job Description:
Company DescriptionVeolia Group Water Technologies and Solutions
brings together experienced professionals in pursuit of the same
goal to solve the world's most complex challenges related to water
scarcity, quality, productivity, the environment and energy. We're
always looking for passionate and creative people to help us in
this mission.Job DescriptionThe Field Service Engineer Tech
(primarily supporting SC NC, GA, FL) will report to the National
Field Service manager. - He/She will provide necessary support for
chemical feed equipment, automation in dosing Chemistry into
industrial water applications. - Activities include scope-outs,
installation, system commissioning, programming, calibration,
project execution, onsite training, post installation
troubleshooting for equipment used to dose and control chemicals to
water & process application streams.Key Responsibilities:
- Communication with colleagues, commercial sales teams,
application engineering, and end customers, in scheduling,
organizing on-site work, execution of install or problem
resolution, summary reports and administrative tracking
- Commissioning, configuring provided equipment, programming
controllers, then validating dynamic Chemical feed equipment
operation on startup by calibration, validation, verification, in
the safest manner possible and provide ongoing hardware/software
support.
- Troubleshooting hardware and software problems for customers
and/or the field sales force via remote support technologies or
on-site at customer locations. - Resolving issues by repairing
and/or calibrating instruments in accordance with designated
O&M manuals
- Continuous desire to learn and grow into the role.
- Ensuring all administrative duties and protocols are followed
completed within prescribed timelines.
- Clearly demonstrate a safety mindset in actions, performance,
discussions, and reports.QualificationsAs you launch your career
with us, you'll leverage your interpersonal skills to build good
relationships with your team members. Your positive attitude,
mechanical inclination, and interest in learning will be key to
your long-term success as part of our team. -To be well prepared
for this role, here are some important things to consider:Core
Requirements:
- Technical degree/diploma in Electrical, Electronic Technology,
Instrumentation and Electronics, Mechanical Engineering or other
technical discipline. Minimum of 2-5 years of experience in
Instrumentation and Electronics (I&E), or plant
operations/maintenance experience, OR at least 2 years of relevant
training (college, military, technical/vocational school), in
Instrumentation and Electronics, working with 120VAC and low
voltage, analog and digital communication, installation and
troubleshooting.
- Mechanical aptitude for installations, mounting equipment,
plumbing, conduit, tubing in PVC, SS, and copper.
- Fundamental computer programming skills, including
understanding Boolean and comparative logic.
- Strong technical, cognitive ability to logically troubleshoot
and resolve issues. - To demonstrate clear communication skills to
efficiently support the service process internally while also
providing communications to the end customer.
- Clear, concise, and professional communication with customer
and Suez personnel, verbally and in writing.
- Responsible for complying with all safety, health,
environmental policies and procedures relevant to the
position.
- Ability to work in multiple environments, indoor/outdoor in
variety of industries, including Class 1 div 2 hazard
classifications.
- General knowledge of electrical equipment, chemistry and
safety. Visual, manual dexterity to competently service instruments
and electrical equipment. Ability to learn applicable company
procedures within a reasonable time from start of employment.
- Willing to travel 50% or more.
- Proven organizational, time management skills, demonstrating
ability to manage multiple priorities.
- Self-motivated, ability to initiate and drive projects to
completion with minimal oversight, while demonstrating significant
problem-solving abilities with an unfailing dedication to deadlines
and commitments.
- Proven ability to speak effectively before groups and
customers, clients, and other employees within the
organization.
- Strong verbal and written communication skills.
- Computer proficiency is required with at a minimum, word
processing and spreadsheets, and basic data base knowledge. -Other
Useful Skills and Experience:
- Bachelor's Degree in Science, Technology, Engineering or
Mathematics (STEM) concentration is a plus!
- Experience with industrial pumps and monitoring equipment plus
a fundamental understanding of PLC control systems, PLC programming
and troubleshooting is a plus!
- Tech savvy - ability to learn company and site-specific
computer applications and advanced testing and monitoring
equipment.Additional InformationAll your information will be kept
confidential according to EEO guidelines.As an inclusive company,
Veolia is committed to diversity and gives equal consideration to
all applications, without discrimination.
Keywords: Veolia North America, Tallahassee , Field Service and Technical Advising Specialist, IT / Software / Systems , Tallahassee, Florida
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