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Telecom Operator PRN

Company: Capital Regional Medical Center
Location: Tallahassee
Posted on: August 14, 2019

Job Description:

Description SHIFT: PRN

SCHEDULE: PRN/Per Diem

Shift: 11:00 PM - 7:30 AM, Various Days
CapitalRegional--is a 266-bedacute-care hospital that offers 24/7 Emergency Services in Leon an GadsdenCounties including; a Pediatric ER, Senior Care ER and an Express Care ER.Offerings also include a Bariatric Center, Behavioral Health Center, CancerCenter, Chest Pain Center w/PCI, Comprehensive Breast Center, Family Center,Heart & Vascular Center, Orthopedic Center, Physical Therapy Services,Seniors First, Sleep Center, Stroke Center, Surgical Services, Wound HealingCenter, Network-of-Care Affiliated Physician Practices, and more.
POSITION SUMMARY:Perform switchboard activities of the department in accordance with applicable administrative and regulatory requirements.--ESSENTIAL FUNCTIONS:

  • Greets incoming callers demonstrating customer service principles and behaviors appropriately.
  • Routes all incoming calls and maintains appropriate telephone records.
  • Operates the public address system consistent with established company protocol and procedure including calling all codes and disasters as outlined in CRMC policy and procedures. Ensure all pertinent staff are notified per policy and procedure according to specified code/disaster/safety notification.
  • Attends meetings as required.
  • Demonstrates Customer Service/Service Plus principles and behaviors appropriately.
  • Maintains facilities and equipment to ensure maximum efficiently.
  • Regular, punctual and dependable attendance.
  • Other duties as assigned.Qualifications EDUCATIONREQUIRED AND / OR PREFERRED:
  • High School diploma or GED required--LICENSURE/ CERTIFICATION:
    • None--EXPERIENCEREQUIRED OR PREFERRED:--
      • One year of experience preferred butnot required.--
      • Customer Service or TelephoneExperience preferred.--SKILLS,KNOWLEDGE, AND ABILITIES:
        • Proficient in English
        • Excellent customer service skills
        • Ability to work and remain calm underpressure
        • Ability to work in a confined area
        • Ability to handle multiple prioritiesat one time
        • Ability to retain names and numbers
        • Must be dependable

          Company Description:

          HCA Healthcare is a collaborative healthcare network, driven by physicians, nurses and colleagues helping each other champion the practice of medicine to give people a healthier tomorrow. With a comprehensive network of more than 270,000 people across approximately 1,800 care facilities, our scale enables us to deliver great outcomes for our patients, provide superior nursing care and be a preferred place for physicians to practice medicine. We never stop in our pursuit of insights and care advances based on the knowledge and data we gain from approximately 30 million patient encounters a year. Every day, we raise the bar to improve the way healthcare is delivered, not just in our facilities, but everywhere. We---re committed to improving more lives in more ways, and above all else, we are committed to the care and improvement of human life.

Keywords: Capital Regional Medical Center, Tallahassee , Telecom Operator PRN, IT / Software / Systems , Tallahassee, Florida

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