The mission of the business intelligence team is to create a
data-driven culture which empowers leaders to integrate data into
daily decisions and strategic planning. We aim to provide
visibility, transparency, and guidance regarding the quantity and
quality of results, activities, financial KPIs, and leading
indicators to easily identify trends aimed at data-based
The purpose of this role is to partner with the BI customers
within RSR (who can include but not limited to Data engineering, BI
Support Teams, Operational Teams, Internal teams and RSR clients)
and provide business solutions through data.
This position has operational and technical responsibility for
reporting, analytics, and visualization dashboards across all
operating companies within RSR. This position will develop
processes and strategies to consolidate, automate, and improve
reporting and dashboards for external clients and internal
**As a Business Intelligence Partner you will be responsible for
overseeing the end to end delivery of account and client BI
reporting. This will include working with data engineering to
provide usable datasets, create dashboards with meaningful insights
& visualizations within our BI solution (DOMO) and ongoing
communication and partnering with the 'BI consumers'. The key to
this is as a Business Intelligence Partner you will be a commercial
and operational expert with the ability to translate data into
insights. You will use this to mitigate risk, find operational and
revenue generating opportunities and provide business
+ Be the implementation workstream lead responsible for
delivering a reporting suite and introductory standard for the
account and client.
+ Provide recommendations on organizing the same concept
offerings to appropriate 'tier based' programs currently licensed
for DOMO/Talent Radar. (tier based program requirements TBD).
+ Responsible for ensuring all contractual conditions around
reporting, financial elements, SLA's and KPI's are reviewed,
understood and adhered to
+ Assess operating reality to validate solution requirements and
adjust as needed
+ Implement and reinforce tools including standards, procedures,
+ Ensure team has living documentation on each client billing
and reporting process
+ Oversee the design and build of insightful, scalable, and
+ Develop, document, and maintain a comprehensive quality
+ Build, implement, and schedule production standards of files
and reports to ensure accuracy and timeliness.
+ Ensure reporting quality and accuracy by evaluating,
integrating, and complementing data sources
+ Execute continuous process improvement process
+ Knowledge of general database functions, data storage, data
models, SQL, and data transfer protocols
+ Responsible for being the liaison between the consumers/ops
teams and the data engineering teams
+ Using client data and insights to highlight and provide
observations, provide recommendations and contribute to ongoing
business discussions and decision making.
+ Use analysis of the client's data to present the account
leadership with any potential approaches or opportunities for
improvement in service delivery performance and elevated value add
+ Have commercial awareness and work with the account leadership
to maximize any revenue generating opportunities.
+ Solicit feedback from internal and external stakeholders in an
organized manner to contribute to the objectives of the BI team and
demonstrate RSR value.
+ Contribute to the success of a wider global team
+ Qualify the business needs of each request and use expertise
to partner on solutions
+ Develop strong working relationships with the client
stakeholders and account leads.
+ Serve as a functional and technical data visualization and
business intelligence subject matter expert.
+ Serve as subject matter expert for clients and advise during
sales and solution design
+ May also work with client program owners and ATS
+ Work within the agreed parameters aligned to the global method
of BI production
+ Focus first and foremost on delivery of RSR data lake and
available benchmarking tools with the eventual goal of client data
incorporated into TalentRadar platform in alignment with predictive
analytics goals of the organization.
+ Leverage an agile work environment to incorporate new
innovative and value add components to existing portfolios
+ Organize a feedback standard from stakeholders (internal and
external) in order to create use case, case study materials and
other customer facing material (coordinate with RFP and sales
approach as appropriate)
+ Promote available resources and enterprise tools for
operations training/ coaching needs from a BI perspective
+ Ensure data governance principles and guidelines are being
+ Bachelor's degree highly preferred, Master's degree a plus
+ Project Management and/or process improvement experience
+ MI/Business Intelligence/Data Science/Analytics background is
+ Talent Acquisition/MSP/RPO/People Analytics experience is
**Knowledge, Skills, and Abilities**
+ Excellent communication and facilitation skills required for
various levels throughout external and internal organizations
+ Excellent presentation skills used in delivering solutions to
+ Demonstrated continuous improvement, process documentation,
and workflow skills
+ Excellent working knowledge of MS - Excel with knowledge of
macros and pivot tables.
+ Excellent working knowledge of Google products, and
visualization tools Domo, Tableau, etc
+ Ability to prioritize and manage multiple projects, tasks, and
meeting deadlines while maintaining quality
+ Ability to synthesize and analyze information and ideas
+ Strong drive and commitment to delivering outstanding
+ Have the ability to provide value with the use of analytics to
help achieve the account's objectives and the client's
+ Ability to create meaningful insights and metrics that aligned
to business priorities and objectives
+ Data visualization preferred; ability to interpret data and
translate it to non tech (laymans) people.
+ Ability to write Intermediate SQL scripts
+ Experience in data pipeline creation, quality improvement and
analysis to provide teams with actionable insights, informing
strategy, impact and investments.
+ Experience with analytics tools.
+ Experience demonstrating technical client service (i.e.
+ Excellent problem-solving and analytical skills with attention
to detail and a well-organized, structured approach to work.
+ Experience in the recruitment industry (e.g. MSP/RPO) and/or
+ Experience with Domo and GCP
+ Ability to turn ambiguous information and unstructured
challenges into insights, plans and recommendations in a constantly
+ Ability to mine data, improve and develop new data sources
(including attribution) and translate data into actionable
recommendations and compelling stories.
**Equal Opportunity Employer:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual
Orientation, Gender Identity, National Origin, Age, Genetic
Information, Disability, Protected Veteran Status, or any other
legally protected group status.
At Randstad, we welcome people of all abilities and want to
ensure that our hiring and interview process meets the needs of all
applicants. If you require a reasonable accommodation to make your
application or interview experience a great one, please just let us