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Teleperformance: Work At Home Customer Service Representative - Telecommunications

Company: Teleperformance
Location: Westville
Posted on: June 13, 2021

Job Description:

Job DescriptionOverview: Work at home opportunities for candidates local to Panama City Beach, FLWhy You'll Choose UsTeleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.Benefits of working with TP includePaid Training $12 per hourCompetitive Wages $12 per hourMonthly Bonuses $300 potentialFull Benefits (Medical, Dental, Vision, 401k and more)Employee wellness and engagement programsA fun, casual work environment on site or virtualYour ImpactOur call center representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to addition to the overall convenience, you'll enjoy the many benefits of working from home!Removing the cost, stress and time constraints of a daily commuteTotal comfort of working from your own homeA flexible work scheduled and more work life balance Responsibilities: Your ResponsibilitiesHandle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifyingtheir needs, and taking strategic action in a timely mannerProvide excellent customer service through active listening on every interactionTroubleshoot and resolve customer issues through the use of desktop applicationsWork with confidential customer information and treat it sensitivelyAim to resolve issues on the first call by being proactive and demonstrating advanced product knowledge Qualifications: What We're Looking forCandidates local to Panama City Beach, FL or the surrounding areaLogical problem-solving skillsAvailability to work various shifts Ability to use Windows operating systemsAbility to type 25 wpmOver 18 years of ageHigh School Graduate or GEDPredictable and reliable attendance What We Prefer6 12 month customer service experience preferredConsistent work historyProven oral & written communication skillsSome Technical backgroundBeing One of Our PeopleIt is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.Teleperformance is an Equal Opportunity Employer

Keywords: Teleperformance, Tallahassee , Teleperformance: Work At Home Customer Service Representative - Telecommunications, Other , Westville, Florida

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