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Regional Traffic Management Center Operator

Company: Gannett Fleming
Location: Chipley
Posted on: June 13, 2021

Job Description:

We are currently seeking Regional Traffic Management Center (RTMC) Operators to work in the FDOT D3 Regional Control Room in Chipley, FL. The main responsibilities will be to manage FDOT traffic incident response to crashes and other highway incidents and emergencies with the primary goal of responder and motorist safety. These positions are primarily Part-time positions, with a potential for full-time work.

  • Work in a 24 hour per day, 7 days per week operation with the primary goal of motorist safety
  • Operate and control traffic management devices (CCTV, Dynamic Message Signs (DMS), etc.) and other equipment to monitor major portions of the FDOT District 3 Interstate and State highway systems
  • Monitor first responder and law enforcement (including the Florida Highway Patrol), radio communications and Computer Aided Dispatch (CAD)
  • Activate appropriate response(s) to detected and/or reported incidents; including, but not limited to, dispatch of Road Ranger Service Patrols, location assistance to first responders and notification to the public
  • Communicate and coordinate with law enforcement, including Florida Highway Patrol, Emergency Management, emergency responders, incident management entities and others.
  • Communicate and coordinate with FDOT personnel
  • Generate, receive, and respond to calls pertaining to various persons/organizations/agencies
  • Communicate and coordinate with Road Rangers
  • Make notifications to FDOT personnel, including State Level offices
  • Record all appropriate Control Room activities in incident database
  • Create and submit internal Work Orders for equipment failures or malfunctions
  • Function, when directed by the FDOT, as a member of Emergency Response Team
  • Employ various software applications, including "SunGuide," running within the RTMC environment to control ITS field devices, monitor traffic flow, and perform data analysis
  • Review and ensure the accuracy of all data submissions in RTMC operator logs, reports and documentation
  • Provide guidance to responders and motorists during severe traffic events
  • Post alerts, notifications and messages on the Florida "511 Traffic information system (FLATIS)"
  • Assist in coordinating responses to disasters and high profile special events that affect the roadway
  • Perform other related work as directed

Minimum Qualifications

  • High school diploma or GED required
  • Pass a mandatory drug screen and Florida State Law Enforcement (SLERS) National fingerprint criminal background check prior employment.
  • Experience in a public safety, emergency management, transportation dispatch or similar environment is preferred
  • Prior knowledge of the SunGuide Software and related systems is preferred
  • Skills in interpersonal relationships and ability to work well within a diverse group
  • Demonstrated ability to write reports and correspondence
  • Ability to clearly communicate written and verbal information in English
  • Ability to take calls, dispatch on a radio or telephone and otherwise clearly communicate information over a radio system or network in a clear and concise manner
  • Ability to use freeway management and other traffic control computer applications
  • Capable of multi-tasking and working in a fast-paced environment
  • Familiarity with FDOT D3 Interstates and local roadways preferred
  • Ability to use computers in a "Windows-based applications"
  • Ability to work alternate work schedules and be on-call as necessary

Work Conditions:

  • May be subject to short or no-notice work assignments
  • Controlled, indoor environment (non-smoking), with dimmed lighting
  • Dynamic, fast-paced, multi-tasking environment
  • Significant periods of CCTV monitor viewing, monitoring other sources of information and data entry
  • Heavy telephone and computer usage
  • Closely supervised shift schedule; monitored performance with routine evaluation
  • Potential for promotion
  • Potential for public/media interaction

At Gannett Fleming, we believe in improving the lives of the people we serve. We believe in innovation and social responsibility. We believe in the diversity of our team and the creative solutions they provide. We believe in embracing change and emerging technologies while maintaining an unmatched standard of quality. We believe in creating an environment where employees can thrive at home and at work. We believe in engaging our employees, building lasting relationships with our clients, and, in turn, making a difference in the world.

Gannett Fleming is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans status or other characteristics protected by law.

Gannett Fleming will not sponsor an employment visa (e.g., H-1B visa), including any visa renewal during employment, for any candidate for this position. No relocation assistance will be provided for this position. Local candidates will be given preference.

NO AGENCIES PLEASE: Unsolicited resumes from third party agencies will not be accepted.

Location: Chipley, FLWorking Hours: Employment Status: Part-Time

Internal Requisition ID: 2020-6785

Keywords: Gannett Fleming, Tallahassee , Regional Traffic Management Center Operator, Other , Chipley, Florida

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