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Quality Assurance Lead

Company: Truelieve
Location: Quincy
Posted on: November 23, 2021

Job Description:

Job Title: Quality Assurance Lead Department: Quality Assurance- Cultivation Reports to: Quality Assurance Supervisor FLSA Status: Exempt Location: Quincy, FL Role Summary: The Quality Assurance Lead is responsible for overseeing productivity and personnel relations of the Quality Assurance Techs and Shift Leads. Additionally, the QA-C Lead will work in concert with various department Managers and Leads, as needed, to ensure departmental directives and needs are met. The QA-C Lead will be responsible for setting goals for performance and deadlines in ways that streamline productivity and limit bottlenecks in work-flow. Furthermore, organizing work-flow and ensuring that employees understand their duties or delegated tasks will be of top priority. Also, monitoring employee productivity and providing constructive feedback and coaching as needed. The QA-C Lead reports directly to the QA-C Manager. Key Duties and Responsibilities * Monitoring Employee Productivity and Providing Constructive Feedback * Setting Individual and Team Goals, Daily & Weekly, and Holding Team/Individuals Accountable * Organizing Work-Flow and working with Shift Lead to Create Peak Optimization * Time Management and Time Sheet Approval * Coaching and Disciplinary Action and Documentation * Aide with Staffing and Job Description Development * Aide with SOP Development * Approve Designated Sorted Material as Bulk, "Mini's", and Trim * Communicate Data Entry Errors with Lead(s)

Keywords: Truelieve, Tallahassee , Quality Assurance Lead, Other , Quincy, Florida

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