Lead Store Associate
Company: Curaleaf
Location: Panama City
Posted on: May 15, 2022
Job Description:
Job DescriptionCuraleaf Holdings, Inc. (CSE: CURA) (OTCQX:
CURLF) ("Curaleaf") is a leading international provider of consumer
products in cannabis, with a mission to improve lives by providing
clarity around cannabis and confidence around consumption. As a
high-growth cannabis company known for quality, expertise, and
reliability, the company and its brands, including Curaleaf and
Select provide industry-leading service, product selection, and
accessibility across the medical and adult-use markets. In the
United States, Curaleaf currently operates in 23 states with 130
dispensaries, 25 cultivation sites, and over 30 processing sites,
and employs over 5,000 team members. Curaleaf International is the
leading vertically integrated cannabis company in Europe with a
unique supply and distribution network throughout the European
market, bringing together pioneering science and research with
cutting-edge cultivation, extraction, and production. Home -
Curaleaf - Cannabis with ConfidenceOur corporate social
responsibility is Rooted In Good Diversity, Equity, Inclusion +
Social Equity + Sustainability Social Responsibility - Curaleaf -
Cannabis with Confidence We believe in taking corporate and social
responsibility very seriously, from our educational outreach to
national partnerships, state-wide initiatives and local causes.
Giving back to the communities where we operate is important to us,
and helps to change old attitudes by showing the positive impact of
cannabis in creating jobs, changing lives, and helping local
communities.We educate. We advocate. We give.Summary The Lead
Dispensary Associate is responsible for assisting the Dispensary
Management team in all operational aspects of running the
dispensary and ensuring each patient receives outstanding service
by providing a positive and friendly environment. Assist Patients
with their personal needs, maintaining solid product knowledge, and
always provide the highest level of customer service.Essential
Duties and Responsibilities include the following. Other duties may
be assigned.
- Assist the Dispensary Manager and the Dispensary Assistant
Manager in all activities related to inventory management
- Assist the Dispensary Manager and the Dispensary Assistant
manager in all activities and responsibilities related to Standard
operating procedure compliance and training
- Assist the Dispensary Manager and the Dispensary Assistant
Manager in all activities related to opening and closing the
dispensary
- Provide exceptional customer service in accordance with
established standards
- Develop and maintain rapport with our Patients, vendors,
service providers, and staff.
- Ensure Patients' concerns and/or questions are solved and
answered promptly and efficiently, and communicate Patient requests
and/or problems to the Manager when needed.
- Recommend, select and help locate the proper medicine for
Patients depending on their individual needs and Physician
Certification.
- Communicate the effects of different types of cannabis to
Patients clearly and effectively.
- Ring up sales on Point of Sale System and process cash
transactions.
- Ensure strict controls to protect organization assets at the
direction of management.
- Set up and break down display cases daily. Assist in display
maintenance and housekeeping.
- Assist in processing and replenishing merchandise and
monitoring floor stock, and participate in inventory counts.
- Facilitate the new membership and Patient renewal
processes.
- Perform data entry and manage the Patient database.
- Dispensing medical cannabis in Medical Marijuana Use
Registry.
- Answer phone calls and forward them to the appropriate staff
member.
- Book appointments for Patients for services they request.
- Maintain a current stock of Educational materials, new patient
folders, etc.
- Frequently maintain dispensary's cleanliness, i.e. dusting,
glass cleaning, vacuuming, sweeping, and sanitization.
- Maintain a positive work environment conducive to trust and
respect.
- Maintain the strictest confidentiality in compliance with HIPAA
guidelines.
- Perform other related work as required.Qualifications To
perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.Education and/or Work Experience
- Demonstration of knowledge and proficiency of all Standard
Operating Procedures related to dispensary operations
- Previous experience as a pharmacy technician, bank teller, or
other work experience with strict compliance standards is
preferred.
- High school diploma or general education degree (GED); or six
months of related experience and/or training; or equivalent
combination of education and experience.
- Retail, cash handling and Point of Sales (POS) experience
required.
- Working knowledge of Microsoft Office.
- Experience in the medical cannabis industry is highly
desirable, but not required.
- Must be 21 years old
- Subject to criminal background check per state cannabis
regulations
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without
direction
- High level of integrity Language Skills Ability to read and
interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine
reports and correspondence. Ability to speak effectively before
groups of customers or employees of the organization.Mathematical
Skills Ability to add, subtract, multiply, and divide into all
units of measure, using whole numbers, common fractions, and
decimals. Ability to compute rate, ratio, and percent and to draw
and interpret bar graphs.Reasoning Ability Ability to apply common
sense understanding to carry out instructions furnished in written,
oral, or diagram form. Ability to deal with problems involving
several concrete variables in standardized situations.Computer
Skills Working knowledge of Microsoft Office. Physical Demands Work
may require prolonged sitting/standing, some bending, stooping, and
stretching. Requires eye-hand coordination and manual dexterity
sufficient to operate a cash register, credit card machine,
photocopier, telephone, calculator, and other office equipment.
Requires normal range of hearing. Requires close vision with the
ability to see color and adjust focus. Requires lifting to 50
pounds occasionally.Curaleaf is committed to creating a diverse
environment and is proud to be an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics,
disability, age, or veteran status.
Keywords: Curaleaf, Tallahassee , Lead Store Associate, Other , Panama City, Florida
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