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Remote Inbound Contact Representative 1

Company: VirtualVocations
Location: Tallahassee
Posted on: September 24, 2022

Job Description:

A healthcare company is searching for a person to fill their position for a Remote Inbound Contact Representative 1.

Core Responsibilities Include:
Recording details of inquiries, comments or complaints, transactions or interactions
Addressing customer needs which may include complex benefit questions, resolving issues, and educating members
Escalating unresolved and pending customer grievances
Required Skills:

2 years of customer service experience
Strong customer service orientation
Strong attention to detail
Strong typing and computer navigation skills
Effective verbal and listening communication skills
Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Keywords: VirtualVocations, Tallahassee , Remote Inbound Contact Representative 1, Other , Tallahassee, Florida

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