Company: Werner Auto Group
Posted on: November 26, 2022
This is a full time position. Applicants with experience in a
call-center environment are encouraged to apply. *Bi-lingual
applicants are strongly desired.*
Our dealership is seeking to make 3 immediate hires to our BDC
department; BDC meaning Business Development Center. This is a job
that has massive potential for advancement, but we demand nothing
less than excellence to reflect our product and customers'
expectations. BDC reps have a minimum daily task expectation and a
monthly quota they need to meet. If you can thrive in a fast-paced
environment, this job is for you!
Job Responsibilities Include:
* Handling of incoming and outgoing phone calls and emails.
* Work in our call center staffed and managed by the Dealership,
and handle our customer contacts, service, follow-up, and lead
* Prospect follow-up calls, set appointments for service and sales,
and gauge customer satisfaction.
* Answer customer internet inquires by both email and phone.
* Schedule sales appointments and reschedule no show customers.
* Contact customers based oncurrent marketing incentives.
* Follow up with existing and potential customers to generate leads
and close sales.
* Explaining product performance, application and benefits to
prospects and describing all optional equipment available for
* Following up in a manner that results in the customer visiting
* Introducing customers to service department personnel to
emphasize the quality and efficiency of service repairs and
maintenance available in the dealership's service department.
* Following up on all unsold customers, and any special requests to
be sure that all customer expectations are met.
* Maintaining a prospect and owner follow-up system that encourages
repeat and referral business and contributes to customer
Job Type: Full-time
Pay: $30,000.00 - $60,000.00 per year
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Vision insurance
* 8 hour shift
Supplemental pay types:
* Bonus pay
* Commission pay
* High school or equivalent (Preferred)
Work Location: One location%58047475%
Keywords: Werner Auto Group, Tallahassee , BDC Representative, Other , Tallahassee, Florida
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