Front Desk Associate - Tallahassee (Part-Time)
Company: NXTThing RPO, LLC
Location: Tallahassee
Posted on: January 28, 2023
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Job Description:
Company DescriptionHeadquartered in Jacksonville, FL, Pet
Paradise's full-service pet care destination is dedicated to giving
pet parents access to all the premium care they need. The Pet
Paradise brand has grown to offer resort style pet day camp and
care, professional pet grooming, low-stress and high-quality
veterinary care, and of course, overnight boarding that feels like
home, all under one roof. Job DescriptionShift Schedule: This is a
part-time position. Seeking a candidate with morning and weekend
availability.Hourly Rate: $11.00-$12.50/hr depending on experience
($0.50 increase 6 months from hire date, additional $0.50 increase
on annual anniversary date)Daily Pay Available with On Demand
PayComplimentary Pet Day Camp! Bring your dog with you to work!This
position is responsible for guest service transactions, reporting
and resolving customer issues, and providing the right services for
the customers' and pets' needs. Responsibilities include: Welcome
pet parents and their pets as they enter the resort while making a
positive impression Organize and process the check-in/check-outs;
coordinating suite placement and walking the guest to their suite
ensuring their needs are met Answer in-coming phone calls, listen
and respond to voicemails, respond to emails- all in a timely,
problem-solving manner Complete cashier and point of sale
operations; able to communicate with leaving and in-coming staff,
peers, and leadership Communicate and follow through with pet
parent and resort leadership requests Maintain cleanliness of the
entranceway and lobby including the restrooms Offer upgrades and
sell additional services based on guest wants and needs Responsible
for maintaining, cleaning, and supporting the cat room (per resort
routines) Liaison to veterinary service team; veterinary
appointment status and arrivalsQualificationsOne to two years in a
customer service role (Customer Service, Call Center, Receptionist)
Thrives in a fast-paced environment Detailed, but can work with a
sense of urgency while providing exceptional customer serviceStrong
written and verbal communication skills Enjoys problem solving to
provide our guests and customers with a premier experience Reliable
and flexible to resort schedule needs including days, night,
weekends, holidays, and peak times Able to learn to work with and
handle a variety of sizes and breeds of dogs Ability to receive
instructions and remain adaptive to change and training
materialAdditional InformationComplimentary Pet Day Camp - Bring
your dog with you to work!30 Days of Complimentary Pet Boarding
(non-holidays)On-demand pay with DailyPay Discounted Veterinary
Care and Grooming Services (per location)Dog/Cat Adoption
AssistanceFitness ReimbursementPaid Time Off (both full-time and
part-time status)401(k) Savings Plan ---Health, Dental and Vision
Insurance (full-time status)
Keywords: NXTThing RPO, LLC, Tallahassee , Front Desk Associate - Tallahassee (Part-Time), Other , Tallahassee, Florida
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