IT Business Consultant Mgr -ses

Company: State of Florida
Location: Tallahassee
Posted on: March 16, 2023

Job Description:

Requisition No: 795089

Agency: Economic Opportunity

Working Title: 795089-DEO-SENIOR IT BUSINESS CONSULTANT MGR -SES - 40053000

Position Number: 40053000

Salary: $65,000 - $80,000

Posting Closing Date: 03/07/2023

Our Organization and Mission:

The Florida Department of Economic Opportunity (DEO) works across the state to support Florida's economy, robust and talented workforce and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation's veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at DEO that fit their skill sets.

The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service - 711.)

Let DEO's mission become yours. To find out more about us, click on the link : http://www.floridajobs.org/

The Work You Will Do:

The Senior Info Tech Business Consultant - SES is a member of the Strategic Business Support team of the Division of Information Technology. This role is the Manager of Information Technology (IT) Project Management and includes supervision of a project management and business analysis team. The incumbent in this position leads a team of business analysts who elicit functional requirements, develop business cases, and propose IT solutions to meet the needs of our business partners, as well as a team of project managers who plan, coordinate, and execute projects to realize the proposed IT solutions. The incumbent will assist in the creation and management of staff training and development plans to ensure continuous improvement of skill and performance, update IT policies and procedures, clarify and mature project management and business analysis methodology and roles, and be responsible for other project management governance documentation.

The Difference You Will Make:

DEO is a fast-paced work environment in which critical thinking and commitment to serving the citizens of Florida is a vital to the Agency's vision. As a member of the Division of Information Technology, you will help to support the Agency goals through providing affordable, reliable, effective, and secure technology services.

How You Will Grow:

DEO encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In addition, the Division of Information Technology supports its team members with additional educational opportunities through resources such as LinkedIn Learning, Pluralsight, Microsoft, O'Reilly, and Gartner GTP access.

In accordance with DEO's Vision and Mission, the employee:

* Furthers Florida's economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
* Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
* Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
* Works collaboratively to optimize the effectiveness of DEO's available resources and tools.
* Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

This position will allow for up to100% percent remote working or allow working onsite in one of the Tallahassee offices, if preferred. Preference will be given to Florida residents.

Tallahassee is Florida's Capital City and continues to grow attracting development and new business. Tallahassee is a mid-sized city in the heart of Florida's Big Bend. DEO is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the Capitol. Each spring, the legislative session opens and people pour in to see the State perform its business. So regardless of what brought you here, being here will guarantee you an experience vibrant with entertainment, culture and delight. Tallahassee is:

* Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music and natural resources ( https://talgov.com ) (https://talgov.com/)
* Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
* Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )
* Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!

* State Group Insurance coverage options+ * Retirement plan options, including employer

(health, life, dental, vision, and other supplemental options) contributions (FYI, please click www.myfrs.com)

* Nine paid holidays and a Personal Holiday each year * Annual and Sick Leave Benefits
* Student Loan Forgiveness Program (Eligibility required) * Flexible Spending Accounts
* Tuition Fee Waivers (Accepted by major Florida colleges/universities) * Ongoing comprehensive training provided
* Career Growth * Highly skilled, professional environment

+For a more complete list of benefits, visit www.mybenefits.myflorida.com.

* We care about the success of our employees.
* We care about the success of our clients.
* We are always improving our technology, our tools, our customer's experiences and ourselves.
* A rewarding experience for reliable, compassionate and professional employees.

Pay:

$65,000 - $80,000 Annually

Your Specific Responsibilities:

Reporting with Florida's Department of Economic Opportunity's Division of Information Technology, this position serves in a supervisory position for an information technology (IT) Project Management team with a focus portfolio management, project management and project management services. This position supports software development and ongoing operations for various projects from conception, initiation, requirements, design, development and testing, deployment, and support.

"Supervisory employees" are those who spend the majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees' work, and who have the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors.

Portfolio and Project Management

* Oversees the management of projects from initiation through closure phases.
* Creates, manages, and ensures adherence to project management processes, policies, and procedures, including those identified in the enterprise project management governance process.
* Works with IT Operations, IT Strategic Business Support, RA-IT and other IT staff to coordinate project management activities.
* Leads and coordinates IT and customer meetings regarding project management processes, governance, methodologies, and statuses.
* Works with division staff and leadership to identify business technology needs and issues.
* Works with division staff and leadership to identify and document project requirements, scope and other applicable
* Ensures the use of project management tools and programs to effectively track, monitor, manage projects.
* Assists and participates in internal and external audits/evaluations of IT project management procedures and activities.
* Works to ensure projects conform to Department and state project management standards.
* Monitors team progress by holding regular team meetings to assess risk, identify conflicts, barriers, and issues, and facilitate the development of resolutions and action plans.
* Reports team progress to upper management through regular status updates, maintaining all required documentation for visibility into team efforts.
* Manages multiple tasks, activities, and/or projects to ensure they are effectively tracked, follows Department documentation standards, and remains on schedule, within scope, and within budget.
* Creates, updates, and reviews documentation as required based on the project management methodology used.
* Assists in the development of new, and refinement of, established IT policies, procedures, practices, methods ad tools.
* Provides consultation to management with respect to project management updates, methodologies, and comparisons/options as required.
* Assists in establishing IT long range objectives and specifying strategies and actions to achieve these objectives.
* Participates in strategic planning for IT projects and initiatives.
* Lead team to be effective and efficient in managing projects.
* Perform quality assurance of assigned team member work products.
* Perform recruitment and retention activities to develop staff and team.
* Assists in identifying and monitoring training needs for the team.

Required Knowledge, Skills, and Abilities:

* Ability to effectively communicate, both verbal and written, with a wide range of audiences.
* Ability to communicate technical information.
* Ability to build relationships with a wide range of audiences.
* Ability to work with and facilitate cross-functional teams.
* Ability to lead group discussions and manage conflict to achieve meeting objectives.
* Ability to proactively identify problems and generate solutions.
* Ability to supervise, direct and coordinate activities of workers or staff.
* Ability to drive cross-business teams.
* Ability to make presentations.
* Ability to plan and organize work.
* Ability to resolve personnel problems or grievances.
* Ability to use conflict resolution techniques.
* Advanced proficiency in MS Office Suite, including Word, Excel, PowerPoint, Project, and Visio.
* Knowledgeable in Project Management Methodologies, including, but not limited to: Waterfall, Agile, and Scrum.
* Skilled in the following:
* Project Plan Creation
* Issue and Risk Log Management
* Change Control
* Communication Planning
* Project Reporting
* Project Management Tools
* Knowledge of, and ability to explain various IT Service Management policies, processes and procedures.
* Knowledge of, and ability to explain various IT Governance structures.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.

Preferred:

* Experience leading, managing, or supervising a team
* Experience leading, managing, or supervising a project management function or team
* 3+ years of experience as an IT project manager or business analyst in a professional setting
* Experience with ISO/IEC 20000
* Project Management Professional (PMP) Certification by PMI
* Certified Business Analysis Professional (CBAP) Certification by IIBA
* PMI Professional in Business Analysis (PMI-PBA) Certification

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Tallahassee

Keywords: State of Florida, Tallahassee , IT Business Consultant Mgr -ses, Other , Tallahassee, Florida