Teller
Company: Ameris
Location: Cairo
Posted on: May 28, 2023
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Job Description:
Ameris Bank is a purpose-driven company, dedicated to bringing
financial peace of mind to communities, one person at a time.
Whether a customer wants to grow their business, buy a home, or
feel confident in their retirement plan, they have a partner in
Ameris Bank. We serve customers in our locations across the
Southeast, Mid-Atlantic and nationwide through our extensive
digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values
integrity and rewards ingenuity. At Ameris, you'll find teammates
who are inclusive, collaborative problem-solvers who go the extra
mile to support one another and to meet every customer's needs.
When teammates are empowered and bring their diverse perspectives
to the table, we create the best possible outcomes for our
customers. At Ameris, we know that a growth mindset is key for high
performance and fosters an environment that prioritizes continuous
improvement. Teammates have access to Employee Resource Groups that
serve as advocates and allies as well as professional development
opportunities to drive ongoing education. Learn more about our
purpose and how you can bring it to life as an Ameris Bank
teammate.
The Teller is responsible for providing prompt, efficient customer
service, operating the teller drawer, and accurately processing
transactions.The position identifies customer needs, cross-sell and
up-sell opportunities, and makes referrals within the branch.The
position provides assistance to team members and performs complex,
specialized transactions while creating a positive work environment
that demonstrates the Ameris Approach and aligns with the Bank's
Mission, Vision, Purpose, Experience Expectations, and Values.
Other projects and duties as assigned.
Essential Functions, Duties, and Responsibilities:
---Strictly adheres to Bank Secrecy Act requirements and applies
organizational policies and procedures in all activities
---Provides prompt, professional customer service to customers and
prospective customers
---Operates the teller drawer and performs advanced, specialized
teller functions including researching cash discrepancies, and
handling complex customer transactions
---Works to understand the root causes of complex customer service
issues and identifies and implements resolutions
---Accountable for achievement of defined sales and service
goals
---Maintains knowledge of banking products and promotions
---Responsible for performing accurate transactions, balancing each
day, and verifying cash totals
---Scans daily proof work to the remote capture machine
---Identifies customer needs, cross-sell and up-sell opportunities,
and makes referrals within the branch
---Ensures adequacy of currency and coin supply
---Provide backup support to other branches as needed
---May provide assistance and training to other colleagues and
serve as a mentor
---May perform all sales and service functions of the branch as
needed
---Practices ethical sales behaviors in accordance with the Bank's
Core Values of Integrity and Honesty
---Always acts in the best interest of the customer when offering
additional products and services
Required Knowledge, Skills and Competencies:
---Demonstrated ability to perform accurate transactions
---Successful completion of Teller training program and passing
score on training post-test
---Demonstrated commitment to customer service excellence and the
ability to meet or exceed sales and service objectives
---Strong written and verbal communication skills
---Intermediate PC proficiency
---Intermediate proficiency in Google Docs and Microsoft Office
products
Industry and Work Experience:
---1 or more years of customer service experience
---Cash handling or sales experience preferred
Academic:
---High school diploma or GED required
---Bachelor's degree in finance or related field preferred
Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to
all eligible employees.
Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are
also eligible for special bank services.
Disclaimer:
The above job description is meant to describe the general nature
and level of work being performed; it is not intended to be
construed as an exhaustive list of all responsibilities, duties,
and skills required for the position.
All job requirements are subject to possible modification to
reasonably accommodate individuals with disabilities. Some
requirements may exclude individuals who pose a direct threat or
significant risk to the health and safety of themselves or other
employees.
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Ameris, Tallahassee , Teller, Other , Cairo, Florida
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