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MGR Demand Generation

Company: Lumen Inc
Location: Tallahassee
Posted on: September 15, 2023

Job Description:

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
Lumen is looking for a driven, and analytical Manager, Demand Generation to lead a group of highly motivated, tenured Sales Development Representatives. The Sales Development team is first interaction with prospective Lumen customers and is the key to success of Lumen. The ideal candidate is customer obsessed, passionate about building a successful sales team and results oriented. To be successful, this candidate should have proven analytical skills, ability to influence people both internally and externally, be decisive, communicate effectively, actively listen and able to move with agility. The Manager, Demand Generation will be responsible for managing a team of Sales Development Representatives (SDR) to meet and exceed their monthly lead, conversion rates and sales goals. Ultimately, contributing to our wider Sales team and driving the rhythm of our business.
Our Lumen Demand Generation team takes pride in an inclusive culture and furthering a culture of inclusion and support. We operate with culture of teamwork, trust and transparency and encourage growth. This role offers numerous career advancement paths within Lumen, post role tenure.
The Main Responsibilities

  • Lead a staff of 8-10 Sales Development Representatives managing performance and behavior

  • Onboard, coach and mentor SDRs to become professional, account acquisition and penetration experts

  • Monitor and evaluate against pre-set goals implementing action plans to resolve performance barriers as needed

  • Run weekly dashboards/reports to review with SDR leadership

  • Proactively assess, clarify, and validate MQLs generated by your team

  • Perform weekly/monthly audits to ensure quality of MQLs

  • Regularly review and analyze key metrics to identify root causes and formulate solutions to improve performance, and think beyond individual campaigns and apply knowledge to future plans

  • Understand industry themes, customer priorities, and business positioning

  • Provide mentorship and training to SDRs on how to use technology

  • Develop a broad understanding of the Lumen portfolio of solutions/products, communicate the value proposition, deliver elevator pitches and key messaging as needed to progress the conversation and improve conversation/meetings percentage

  • Establish productive, professional relationships with key stakeholders (marketing, operations, sales)

  • Recruit, educate, and nurture your team to ensure ongoing success and career progression potential

    What We Look For in a Candidate

    • 3+ years of professional, non-internship, experience

    • Experience managing teams

    • Exhibits highly ethical behavior with high integrity, daily

    • Strong time management, interpersonal, conflict resolution, and collaborative selling skills

    • Excellent oral and written communication skills including listening and presentation skills

    • Results-oriented leader who defines and manages achievement of performance objectives

    • Self-starter with a history of great decision making, planning, and execution to results

    • Vibrant and energetic attitude, willingness to perform and get things done while having fun

    • Social selling capability, and the ability to coach and guide your team in utilization

    • Ability to excel in a team-oriented, collaborative, and fast-paced environment

    • Experience with Salesforce, Revenue.io, LinkedIn, Zoominfo

      What to Expect Next
      Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
      Requisition #: 330858
      When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what's included in these checks can be found in the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
      EEO Statement
      We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
      The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
      Salary Range
      Salary Min :
      Salary Max :
      This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
      This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.
      As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)
      Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Keywords: Lumen Inc, Tallahassee , MGR Demand Generation, Other , Tallahassee, Florida

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