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Program Associate ( Part-Time - 2 vacancies)

Company: Florida State University
Location: Tallahassee
Posted on: August 16, 2019

Job Description:

Save Education - High School Diploma or GED Skills - Customer Service Department FSU International Programs Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: ****************************************************************** Responsibilities This position serves as a certified passport agent by the U.S. Department of State. Accepts and executes passport applications in the office of International Programs. Responsible for providing administrative support for FSU International Programs passport office as a certified acceptance agent. Interprets U.S. Department of State policies and applies them while executing passport application documents from FSU and the larger community. Advises prospective applicants on the requirements and procedures for obtaining a passport. Collects fees on behalf of the U.S. Department of State and FSU. Assembles and prepares executed applications to be mailed to the respective locations. Agents are required to update an excel document with applicant information after each executed application. Morning shift will be in charge of tracking all packages to ensure successful delivery. Afternoon shift will be responsible for the reconciling of money collected throughout the day as well as bringing all USPS packages to the post office after the office is closed. In charge of responding to all emails sent to ******************** in a reasonable amount of time. When the agent is not busy with applications, they will assist with various immigration, risk, and emergency management tasks. Assists with other academic and program-related duties as needed. The agent will also assist in passport office recruitment efforts. Qualifications High school diploma/equivalency and four years of experience related to the duties of this position. (Note: a combination of post high education and experience equal to four years.) Ability to perform accurately in a detail oriented environment. Ability to evaluate applicant information and determine eligibility. Ability to demonstrate effective customer service skills. Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships Eighteen years of age or older. U.S. Citizen, to be certified annually by the U.S. Department of State. Must be free of any Federal, State, or local felony or misdemeanor indictment, conviction, parole, or probation related to breach of trust or moral turpitude (i.e., drug offense, embezzlement, document fraud, or dishonesty carrying out a responsibility involving public trust). To be verified through a pre-employment criminal history background check. Preferred Resume is required. Please provide a cover letter stating your preferred shift. Morning shift 9am- 1pm Monday - Friday Afternoon shift 12:30pm-4:30pm Monday - Friday Pay Plan This is an USPS (University Support Personnel System) position. Part-Time Schedule Two part-time positions are available at 20 hours per week per shift. Morning shift 9am- 1pm Monday - Friday Afternoon shift 12:30pm-4:30pm Monday - Friday Criminal Background Check This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11. How To If qualified and interested in a specific job opening as advertised, to Florida State University at ********************* If you are a current FSU employee, via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Tobacco Free Campus Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.

Keywords: Florida State University, Tallahassee , Program Associate ( Part-Time - 2 vacancies), Other , Tallahassee, Florida

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