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Service Technician

Company: Hercules Living
Location: Tallahassee
Posted on: October 15, 2020

Job Description:

Job Description The Service Technician reports directly to the Service Manager. In coordination with the Service Manager he/she insures the physical operation and proper appearance of the community, both interior and exterior. The Service Technician must be CFC certified at least for Type II certification. He or she is responsible for exterior repair, preventative maintenance, interior repair (which includes turnover and occupied units), maintenance vehicle repair, inventory and its control, scheduling, grounds upkeep, etc. This, the qualified Service Technician does with expertise, and excellence. Some specific duties include: Maintaining the exterior appearance of the building, hallways, laundry rooms, clubhouse and grounds to be pleasing to the eye of prospective and present residents. Preparing vacancies for occupancy on a schedule coordinated with the Property Manager. The Rental Office must approve all resident service requests, and no work is to be performed without that approval. Routine service requests should be completed within 24 hours of receipt unless they involve painting an occupied apartment or if parts must be ordered. Service work is to be completed correctly, creating minimum disturbance to the resident. Do not smoke, use profanity, remove any property of the resident, or carry on any unnecessary conversation. If more than 24 hours are required to complete a service request, the Property Manager should notify the resident of the circumstances and expected completion date. Return all service requests to the Property Manager upon completion. Leave a copy of the service request with the resident, stating what repairs were made. Maintain all community owned equipment in good working condition, i.e., lawn mowers, edgers, etc. Maintain an inventory list of tools, equipment and their location. Routine cleaning of the model/clubhouse. New government regulations require users of CFCs to keep track of service requests and Freon purchases. Fines for non-compliance are substantial. In conjunction with Service Managers the technician will make two copies each week. One is to be kept in the office with copies of service requests, and one is to be turned into the corporate office with each weeks bill pack. Each community will keep a file just for this service requests. The employee doing the service request must fill out the service request form completely. Under no circumstances will you leave any blank spaces. If Freon is purchased during the week, a copy of the invoice must be attached to the form.

Keywords: Hercules Living, Tallahassee , Service Technician, Professions , Tallahassee, Florida

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