Salary $29,120.00 - $48,048.00 Annually
Location DSEM - 435 N. Macomb St. Tallahassee, FL
Job Type Career Service Full Time
Department Department of Development Support & Environmental
Job Number 064-22 Closing 1/21/2022 11:59 PM Eastern
GENERAL DESCRIPTION OF DUTIES This position processes and
facilitates quick and accurate delivery of administrative support
to Code Compliance functions, Contractor Licensing Board. Work
involves providing backup to the Code Compliance Program in order
to centralize, coordinate, and facilitate the quick and accurate
delivery of available permitting, fiscal, record keeping,
licensing, code compliance and citizen review board services to the
residents, property owners, and land development professionals
served by the Department of Development Support and Environmental
NOTE : The omission of specific statements of duties does not
exclude them from the position if the work is similar, related or a
logical assignment to the position. The Job Description
Questionnaire (JDQ) reflects a more detailed description of the
position. Neither the job description nor the JDQ constitutes an
employment agreement. Both are subject to change as the needs of
the County and requirements of the job change. ESSENTIAL DUTIES
Research and process Compliance Certification Letter (CCL) requests
for open code violations and lien research requests within the
unincorporated area. Monitor the Abandoned Property Registration
(APR) Program and the Refueling Assistance for Persons with
Disabilities Program (RAP).
Manage all Contractors' records, maintaining active and inactive
files.Verify and process Certificate of Liability Insurance and
Workers Compensation documents via Project Dox.
Notify contractors and process license renewals for County
specialty and state licenses. Assist Contractor Licensing with
phone and walk-in customers to resolve problems and respond to
questions regarding contractors and contractor licensing.
Serve as back-up for the Code Compliance Program.
Conducts and coordinates administrative, operational and policy
special projects as directed by the Supervisor or the Department
OTHER IMPORTANT OR MARGINAL DUTIES None.
DIFFICULTY Employees in this position perform work tasks that
involve general and specific knowledge of office and program
functions and activities. Work involves maintaining a high level of
customer service for walk-in customers and those on the telephone.
Work also involves being able to meet legal deadlines, and the
ability to interpret and disseminate information on County policies
and procedures, codes, ordinances, and Florida statutes.
Independent judgment must be used to meet deadlines while
maintaining established workload. RESPONSIBILITY Supervision
Received This position's duties are somewhat defined and
periodically checked. This position has access to supervisor and/or
lead co-worker when needed.
Supervision of Others None.
INTERNAL AND EXTERNAL CUSTOMER CONTACT Work involves contact
with employees in other departments and various organizations
outside the Countyto obtain or supply information. Work also
requires contact with the general public. EQUIPMENT AND TOOLS USED
Tools and equipment used include, but may not be limited to,
personal computer; word processing, spreadsheet, and database
software; specialized software such as Accela and ProjectDox;
typewriter, fax machine; adding machine/basic calculator; and a
WORK ENVIRONMENT AND PHYSICAL DEMANDS Work is performed mainly
indoors, in an office, usually seated in a chair. Work requires
some walking, standing, and dexterity and speed in the operation of
office equipment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge ofa
multi-line switchboard.Ability to screen calls, take messages, and
direct calls.Knowledge of personal computer, Windows and MS Word
software.Skilled in effectively performing as a receptionist and
answering a switchboard.Skilled in communicating clearly,
effectively and tactfully. Skilled in typing and word
processing.Ability to maintain computerized records.Ability to
efficiently organize, prioritize, understand and meet deadlines.
MINIMUM QUALIFICATIONS Requires a high school diploma or an
equivalent and three years of professional administrative and/or
customer service work experience or an equivalent combination of
training and experience.
NECESSARY SPECIAL REQUIREMENTS Must possess a valid State of
Florida Class "E" operator's license and have a favorable driving
A Florida Notary Public is preferred.
All Leon County employees (regular full-time and part-time, OPS,
and PRN) are required to work before, during and after a Declared
Local State of Emergency (DLSOE). Participation is considered a
condition of employment. Selection Guidelines: Formal application,
rating of education and experience; oral interview and reference
FLSA STATUS : Non-exempt. This position is clerical in nature
and involves the application of standard practices and procedures.