Compliance Services Technician
Company: Leon County BOCC
Posted on: January 15, 2022
Salary $29,120.00 - $48,048.00 Annually
Location DSEM - 435 N. Macomb St. Tallahassee, FL
Job Type Career Service Full Time
Department Department of Development Support & Environmental
Job Number 064-22
Closing 1/21/2022 11:59 PM Eastern
GENERAL DESCRIPTION OF DUTIES
This position processes and facilitates quick and accurate delivery
of administrative support to Code Compliance functions, Contractor
Licensing Board. Work involves providing backup to the Code
Compliance Program in order to centralize, coordinate, and
facilitate the quick and accurate delivery of available permitting,
fiscal, record keeping, licensing, code compliance and citizen
review board services to the residents, property owners, and land
development professionals served by the Department of Development
Support and Environmental Management (DSEM).NOTE:
The omission of specific statements of duties does not exclude them
from the position if the work is similar, related or a logical
assignment to the position. The Job Description Questionnaire (JDQ)
reflects a more detailed description of the position. Neither the
job description nor the JDQ constitutes an employment agreement.
Both are subject to change as the needs of the County and
requirements of the job change.
Research and process Compliance Certification Letter (CCL) requests
for open code violations and lien research requests within the
unincorporated area. Monitor the Abandoned Property Registration
(APR) Program and the Refueling Assistance for Persons with
Disabilities Program (RAP).Manage all Contractors' records,
maintaining active and inactive files. Verify and process
Certificate of Liability Insurance and Workers' Compensation
documents via Project Dox. Notify contractors and process license
renewals for County specialty and state licenses. Assist Contractor
Licensing with phone and walk-in customers to resolve problems and
respond to questions regarding contractors and contractor
licensing.Serve as back-up for the Code Compliance Program.Conducts
and coordinates administrative, operational and policy special
projects as directed by the Supervisor or the Department
Director.OTHER IMPORTANT OR MARGINAL DUTIESNone.
DIFFICULTYEmployees in this position perform work tasks that
involve general and specific knowledge of office and program
functions and activities. Work involves maintaining a high level of
customer service for walk-in customers and those on the telephone.
Work also involves being able to meet legal deadlines, and the
ability to interpret and disseminate information on County policies
and procedures, codes, ordinances, and Florida statutes.
Independent judgment must be used to meet deadlines while
maintaining established workload.
RESPONSIBILITYSupervision ReceivedThis position's duties are
somewhat defined and periodically checked. This position has access
to supervisor and/or lead co-worker when needed. Supervision of
OthersNone. INTERNAL AND EXTERNAL CUSTOMER CONTACT
Work involves contact with employees in other departments and
various organizations outside the County to obtain or supply
information. Work also requires contact with the general
EQUIPMENT AND TOOLS USEDTools and equipment used include, but may
not be limited to, personal computer; word processing, spreadsheet,
and database software; specialized software such as Accela and
ProjectDox; typewriter, fax machine; adding machine/basic
calculator; and a multi-line switchboard. WORK ENVIRONMENT AND
Work is performed mainly indoors, in an office, usually seated in a
chair. Work requires some walking, standing, and dexterity and
speed in the operation of office equipment.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of a multi-line switchboard. Ability to screen calls,
take messages, and direct calls. Knowledge of personal computer,
Windows and MS Word software. Skilled in effectively performing as
a receptionist and answering a switchboard. Skilled in
communicating clearly, effectively and tactfully. Skilled in typing
and word processing. Ability to maintain computerized records.
Ability to efficiently organize, prioritize, understand and meet
Requires a high school diploma or an equivalent and three years of
professional administrative and/or customer service work experience
or an equivalent combination of training and experience.NECESSARY
SPECIAL REQUIREMENTSMust possess a valid State of Florida Class "E"
operator's license and have a favorable driving record.A Florida
Notary Public is preferred.All Leon County employees (regular
full-time and part-time, OPS, and PRN) are required to work before,
during and after a Declared Local State of Emergency (DLSOE).
Participation is considered a condition of employment.
Selection Guidelines:Formal application, rating of education and
experience; oral interview and reference check.
FLSA STATUS: Non-exempt. This position is clerical in nature and
involves the application of standard practices and procedures.
Keywords: Leon County BOCC, Tallahassee , Compliance Services Technician, Professions , Tallahassee, Florida
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