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IT Lead Technician

Company: Jobot
Location: Tallahassee
Posted on: January 17, 2022

Job Description:

IT services company looking for an experience IT Technician

This Jobot Job is hosted by: Mandy Morylak
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $60,000 - $68,000 per year

A bit about us:

The IT Lead Technician is responsible for working closely with all clients to identify and resolve issues as they arise and to support their system requirements. The qualified candidate will serve as the first point of initial contact with the client. This individual is a member of the Service Delivery team and, as such, is expected to display technical competency, business acumen, fiscal maturity, client advocacy at all times, and a high level of commitment to achieving the goals of the company.

Why join us?

Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off

Job Details

Responsibilities:

Work closely with all clients to identify and resolve issues as they arise.
Work closely with all clients to support their system requirements.
Work with the director in keeping apprised of technology changes that may impact the business operations.
Responsible for all support of windows-based desktop PCs, notebook PCs, local and network printers and peripheral devices.
Ensure client connectivity to communication devices including network hubs, network switches, routers, printer servers and remote access servers.
Support the technology needs of Enlivant and its clients and maintain knowledge of each client to ensure optimal solutions are provided and all applications issues are resolved.
Continuously work on personal development and education to keep current with technology.
Additional duties as assigned

Qualifications:

Ability to lift 25 pounds unassisted and lift various computer equipment, peripherals, and related materials weighing up to 25 pounds in support of fulfilling responsibilities related to the position.
A four-year business or technical degree or equivalent experience.
Two or more years' experience in Windows-based desktop PC and hardware support. Proven experience in supporting a wide variety of desktop systems.
Ability to interact with clients to provide support, in-person and remotely.
Strong knowledge of all Microsoft Windows desktop operating systems.
Strong knowledge of general software support.
Strong knowledge of desktop PC hardware configuration and troubleshooting.
Knowledge of basic physical network components and connectivity.
Proven ability to prioritize numerous tasks simultaneously.
Demonstrated client service acumen and communication skills.
Excellent oral and written communication skills.
Must demonstrate good judgment in managing resources.
Analytical independent issue-solver with excellent cognitive reasoning skills.
Ability to create value by reducing expenses and generating revenue.
Ability to read, write and understand simple and complex sentences in English.
Ability to speak and understand simple and complex sentences.
Ability to take, transfer, interpret and analyze information.
Ability to interact and cooperate with others.
Ability to recognize, understand, document, program and test logical conditions and combinations of conditions in software, hardware, fully functional software modules and systems that meet the business requirements of the Company.
Actively express compassion for residents, staff, and guests
Strive for excellence in all aspects of the job
Work with integrity in all interactions

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Keywords: Jobot, Tallahassee , IT Lead Technician, Professions , Tallahassee, Florida

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