Remote Help Desk Analyst
Posted on: August 4, 2022
A travel planning and booking agency is searching for a person
to fill their position for a Remote Help Desk Analyst.
Core Responsibilities of this position include:
Providing technical support to employees
Triaging incoming trouble tickets to appropriate group
Providing expertise on desktop support issues
High School Diploma or equivalent plus at least 2 years of help
Technical certification ideal (A+, Network+)
Knowledge of Microsoft Windows 7 and 10 desktops and laptops
Knowledge of TCP/IP, DHCP, DNS, and other networking protocols
Experience in PC upgrades and parts replacement
Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook) /
Keywords: VirtualVocations, Tallahassee , Remote Help Desk Analyst, Professions , Tallahassee, Florida
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