Customer Service Representative
Company: CEO Warrior
Location: Panama City
Posted on: April 8, 2021
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Job Description:
Customer Service Rep (CSR) -- Join A Winning Company -- Are you
an Customer Service Expert who wants to work for a thriving company
where you can grow, be recognized, and be rewarded for your work?
We're looking for people who want to be hungry superstars. -- Every
Day Is Amazing -- You show up early for your shift because you
can't wait to hang out with the other members of your team. (You'd
NEVER do this at your old job but this is a tight-knit group and
you love hanging out with them). You work hard because everyone
else on your team works hard too. You push yourself today, and
every day, because you know that growing in your own position
ensures a career for life--- and there's a ton of prizes to be won.
At the end of the day, you wrap up the last few tasks and hang out
with your friends for a few minutes again before heading home. Or
maybe some of you hang out in off-work hours. As you drive home,
you reflect that this place is unlike any other job you've had
before, and you can't wait to get back to this team again tomorrow.
Does this sound like a place you'd like to spend your day? If
you're a clock-puncher who wants to do as little as possible then
please stop reading this right now. This is not for you. But--- *
If you work at a job you can barely tolerate--- * If you work at a
job that doesn't respect you--- * If you work at a job that fills
you with dread the night before * And if you want to wake up in the
morning because you CAN'T WAIT to get to work to see your friends
and to push yourself to be more successful, and even to make a lot
of money--- Then we want to talk to you. We're looking for team
members who are starving to push themselves beyond their personal
limits, to earn the money and recognition they deserve, and to have
an amazing life-long career in an environment where you work with
friends every day. What's So Different Here? Do you want any of
these? * Make more money (who else wants more money?!?) * Paid
training (you deserve an employer to invests in you!) * Paid
holidays, wellness days, and even your birthday is a paid day off
(yes, your birthday too. Happy birthday!) * Incentive programs
(because your career should be rewarding) * Benefits, including
Medical/Dental/Vision and Life insurance (peace of mind for you and
your family) * Quarterly all-company breakfast (you'll love this;
does your current company do this? Probably not.) * Paid uniform
(you'll look and feel like a professional) * A clearly laid out
path to build the life-long career you want to build (including
paid education and tons of opportunities to advance-no one does it
as well as we do!) -- Who Are We? We're CEO Warrior, a training and
implementation company for the service industry. We started 5 years
ago by two guys who built a small electrical company into a large
service company with 165 trucks and 200 employees. Today we have
companies that are dominating in the state where you are looking
for opportunity. Our clients have built the strongest team and
culture you've ever seen, where team members are deeply motivated;
we care about you and your hobbies and your family and your free
time and make sure that can have that balance in your life to enjoy
it all; we're constantly expanding so we've created some amazing
opportunities for you. We want to help you dream big in your life
and career--- and we want to help you achieve it all. -- Are You A
Fit? Here are the qualities we're looking for in our perfect
candidate: * You work hard * You love working with a team * You're
tech savvy - you can diagnose a problem and make recommendations to
fix it * You love to serve others * You love to challenge yourself
and you want to learn, and even be cross-trained * You understand
the importance of serving others (your team members and our
customers) * You understand and are willing to follow the company's
core values As an equal opportunity employer, candidates will
receive consideration without discrimination against race, creed,
color, sex, national origin, handicap status or veteran status. --
*** We hire and love veterans! -- JOB DESCRIPTION CSR -- Summary:
Today is awesome! You showed up for work, had a quick team meeting,
and then sat down at your desk. The calls started coming in from
people who your help. You answered calls, listened to those
customers tell you what they need, and you relied on your expertise
to guide them. When you encountered questions you couldn't answer,
there was a friendly Team Leader close at hand who not only gave
you the answer but provided on-the-spot training so you would
always know how to handle these questions in the future. When the
incoming calls slow down, you turn your attention to follow-up
calls you conduct with customers to help them. You end your day
knowing that you helped a lot of customers and played an integral
part of the team. You're already looking forward to tomorrow! --
Job Duties: Work with the team: You stay in contact with your
supervisor and your team to make sure the workload is shared by
everyone - you step up when you need to and you proactively step in
to help other team members when you can. Develop your expertise:
You listen carefully to each customer and use that information to
guide the customer to help them make the right decisions for the
safety and comfort of their family. You constantly build your
expertise to provide even better guidance, and because our
installers and experts rely on your accuracy. Master the telephone:
You are comfortable using the phone. You listen well to customers,
and you can speak clearly and confidently. You're comfortable with
both in-bound calls and out-bound calls to existing customers (no
cold calling), and you can change course as necessary - perhaps
dealing with an upset customer on one call and then happily
greeting the next caller and upselling them. Job Requirements:
You're a tech-savvy people-person: You can communicate confidently
via phone, mobile device, text, and email; you can use the internet
and our internal software to complete your work accurately. You can
multi-task and have attention to detail: You can enter information
while a customer is speaking, without allowing it to distract you.
You are careful in the information you enter knowing that other
team members will be relying on it. You're flexible: You are able
to work full-time hours but those hours might be day-time, evening,
and/or weekend shifts. You're a professional: Must have a good
driving record and ability to pass a drug test. Now Is Your Time To
get started, click the "Apply" button now and send us your resume.
-- -- --
Keywords: CEO Warrior, Tallahassee , Customer Service Representative, Sales , Panama City, Florida
Click
here to apply!
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