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Part Time Customer Service Representative

Company: Corporation Service Company
Location: Tallahassee
Posted on: January 15, 2022

Job Description:

Job DescriptionAre you looking for meaningful and interesting work on a part-time schedule? Let's talk.Part-Time Customer Service Representative Tallahassee, FLSchedule requirements: this position requires you to be in our Tallahassee, FL office for 20 hours per week. Those 20 hours must be between the hours of Monday - Friday, 8:00 am - 6:00 pm. We're hiring Part-Time Customer Service Representatives (approx. 20 hours per week) for our customer service team in Tallahassee, FL. You'll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our customer service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best. If you're ready to return to the workforce but still keep your nights and weekends free, this is a great opportunity to work for an industry-leading company with awesome people. Skills you've acquired in previous jobs (including retail, hospitality, or restaurant industries) can be easily transferred to make a difference in CSC's professional business-to-business environment as a Customer Service Representative. These part-time positions are eligible for a number of CSC's competitive benefits-paid time off, 401(k) plans AND $1000 in tuition reimbursement per semester! We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business -.Some of the things you'll be doing: Build relationships with our clients to better understand their unique needs and concerns Fulfill requests and answer questions for internal and external customers Respond promptly to customer inquiries via phone or electronically Provide excellent customer service to both internal and external clients Manage customer portfolios Organize the workflow to meet customers' time frames and demands Data entry of client information, electronic filing, and retrieval of documents Navigate between multiple databases quickly and accurately Research, analyze, review, and process legal documents Recommend process improvements where applicable Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services Some of our teams require employees to drive and deliver documents on behalf of CSC, as needed What technical skills, experience, and qualifications do you need? Experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy Strong prioritization and time-management skills Flexibility and agility, with the ability to multitask Problem-solving skills Strong computer skills and proficiency in MS Office, Word, and Excel Excellent verbal and written communication skills Salesforce experience a plus If working on a team that requires driving and delivering documents, you will also need a valid driver's license and the ability to lift 50 lbs #LI-SL1 About UsCSC is the world's leading provider of business, legal, tax, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the trusted partner for 90% of the Fortune 500 -, more than half of the Best Global Brands (Interbrand -), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients are-and we accomplish that by employing experts in every business we serve. Our diversity is our strength. Our employees create an environment where everyone is valued and respected. Diverse teams give us a competitive advantage and drive innovation. We are empowered to do what is right for each other and our customers. Though we have many diverse employees, we are one company that encourages everyone to bring their best selves to work every day. We're better together. Some people call this diversity and inclusion-we call it being genuine. CSC is an equal opportunity employer. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications. About the TeamAt CSC -, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years. CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses. --- CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006. --- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals. --- Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance. --- CSC offers excellent benefits, medical, dental, life insurance, flexible spending and health savings account. We also offer you 401(k) with employer match and profit sharing, paid time off, tuition reimbursement, and more. --- Our global standard for our work environments supports current and future technology initiatives through open design, sit/stand workstations, digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.

Keywords: Corporation Service Company, Tallahassee , Part Time Customer Service Representative, Sales , Tallahassee, Florida

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