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Account Executive 1, Community Account Sales

Company: Comcast
Location: Tallahassee
Posted on: August 14, 2019

Job Description:

Business Unit: Job Summary:
Responsible for selling products and services to privately owned
multi-dwelling properties/communities. Serves as a point-of-contact for
customers in assigned area. Manages contracts for accounts. Represents
the Company at meetings, social functions, or in the community.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how
you do your job
- Own the customer experience-think and act in ways that put our
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
- Know your stuff-be enthusiastic learners, users and advocates of our
game-changing technology, products and services, especially our digital
tools and experiences
- Win as a team-make big things happen by working together and being
open to new ideas
- Be an active part of the Net Promoter System-a way of working that
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
- Drive results and growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors and our
communitiesCore Responsibilities:
- Secures new and maintains existing commercial internet, video, and
voice services. Generates new leads with targeted businesses through
various prospecting activities, including cold calling, canvassing,
door-to-door canvassing, customer referrals, and partner relationships.
- Provides exemplary customer service in order to build and maintain
strong relationships between customers and the Company. Addresses
complaints quickly including billing and service issues; provides prompt
follow up and advises management of any situation outside position's
scope of authority.
- Manages contracts including renewals and new contracts. Reviews all
associated documentation for accuracy. Reviews assigned territory to
ensure all customers are contacted on a prescribed, periodic basis.
- Assists in the preparation of project status reports and maintains
accurate sales/service records and customer activity records.
- Keeps current with developments within the industry. Monitors and
evaluates competitive services and products.
- Makes presentations to Managers and Developers, and attends meetings
and social functions to maintain a high level of visibility for the
Company.
- Achieves and exceeds assigned sales and business quality objectives.
- Consistent exercise of independent judgment and discretion in matters
of significance.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.Job Specification:
- Bachelors Degree or Equivalent
- Marketing, Business
-
- Generally requires 0-2 years related experience



?Comcast is an EOE/Veterans/Disabled/LGBT employer

Keywords: Comcast, Tallahassee , Account Executive 1, Community Account Sales, Sales , Tallahassee, Florida

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