Customer Service Representative

Company: ocala regional medical center
Location: Quincy
Posted on: January 15, 2022

Job Description:

Description SHIFT: No Weekends SCHEDULE: Full-time Sign On Bonus Eligible* Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team. We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include: Tuition Reimbursement/Assistance Programs Student loan repayment 100% matching 401(k) based on years of service Identity Theft Protection discounts Auto, Home, and Life Insurance options Adoption Assistance Employee Stock Purchase Program (ESPP) We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change! As a Registrar, you will work directly in the facility to ensure the highest quality of care is provided to our community. Our team is dedicated to helping others in their time of need. In this role, you will: Welcome patients and family members in a professional manner providing exemplary customer service Contact the nursing staff for emergency medical needs and answer patient and visitor questions Interview patients at workstation or at bedside to obtain all necessary account information. Ensure charts are completed and accurate Verify all insurance and obtain pre-certification/authorization Calculate and collect patient liable amount Adhere to AIDET patient communication guidelines: Acknowledge, Introduce, Duration, Explanation, and Thank You Qualifications High school diploma or GED preferred. One year of related experience preferred. Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare, has been consistently named a World's Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities. HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Some exclusions may apply. Must meet eligibility requirements. Notice Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here. For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

Keywords: ocala regional medical center, Tallahassee , Customer Service Representative, Hospitality & Tourism , Quincy, Florida